KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q83507: Using Dell Notebooks with External Monitors

Article: Q83507
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 01-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you are using the Microsoft Windows version 3.1 or 3.11 VGA video driver on
a Dell notebook, Windows may switch unexpectedly between the LCD screen and the
external monitor when you are running MS-DOS-based applications in 386 enhanced
mode.

WORKAROUND
==========

To work around this problem, follow these steps:

1. Quit Windows and change to the Windows directory.

2. Type the following command at the MS-DOS command prompt and then press
  ENTER:

  setup

3. In the Display field, select the VGA (Version 3.0) display driver.

Note that this change may cause some features (such as the mouse pointer in
MS-DOS windows) not to function correctly.

MORE INFORMATION
================

This problem may occur when the you press a keyboard hot key to switch between
the LCD screen and external monitor when Windows is running.


The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

Additional query words: 3.10 3.11 dell notebook LCD external

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.