KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q83385: Windows 3.1 Setup Asks for Disk 5

Article: Q83385
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 10-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SUMMARY
=======

When updating Windows version 3.0, the Windows version 3.1 Setup will ask for
Disk 5 before asking for Disk 4, and without copying all the files from Disk 3.

This problem is caused by the Windows version 3.1 Setup program finding the
Windows version 3.0 SETUP.EXE in the WINDOWS\SYSTEM directory.

Deleting SETUP.EXE from the WINDOWS\SYSTEM directory and restarting the Windows
version 3.1 Setup from Disk 1 will successfully install Windows version 3.1.

MORE INFORMATION
================

When updating Windows version 3.0, the Windows version 3.1 Setup program will
delete any SETUP.EXE file in the WINDOWS directory. However, if a SETUP.EXE
exists in the WINDOWS\SYSTEM directory it will not be deleted. Because of this,
when Windows Setup needs to reload itself it may load the Windows version 3.0
Setup instead.

There are two situations that will arise because of this problem:

1. The Windows version 3.1 Setup will finish copying the files from Disk 2, then
  ask for Disk 5.

2. The Windows version 3.1 Setup will copy some of the files from Disk 3, bring
  up Windows to complete the setup, and ask for Disk 5 without copying any
  additional files from Disk 3.

To successfully install Windows version 3.1, delete the SETUP.EXE from the
WINDOWS\SYSTEM directory and restart the Windows version 3.1 Setup from Disk 1.

Microsoft is researching this problem and will post new information here as it
becomes available.

Additional query words: 3.10

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.