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Q83353: Windows Repeatedly Prompts for Same Disk for Printer Driver

Article: Q83353
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 24-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
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SUMMARY
=======

While installing a printer driver in the Microsoft Windows operating system
version 3.0 or 3.1 through the Control Panel, the Printers dialog box appears as
follows if you installed Windows from a different set of disks:

  INSERT Microsoft Windows 3.00 DISK # OR A DISK WITH THE
  UPDATED (DRIVER) IN drive A:

This dialog box keeps repeating after you insert the disk and choose the OK
button.

MORE INFORMATION
================

If you installed Windows with 5.35-inch disks, Windows prompts you for the
5.25-inch disk that contains the appropriate printer driver. If you insert a
3.5-inch disk in the disk drive and press the OK button, Windows cannot find the
appropriate printer driver if it is not contained on the disk. Pressing the OK
button causes this dialog box to reappear.


To work around this problem, use the following steps:

1. Obtain the same size disks that Windows was originally installed with, and
  insert the requested disk. When prompted, press the OK button to complete the
  driver installation.

2. Search the disks for the requested printer driver. When the requested file is
  found, insert the disk in the drive containing the driver, and press the OK
  button.

KBCategory: kbprint kbsetup
KBSubcategory: win30 win31 windrvr

Additional query words: 3.00 3.00a 3.10 3.11

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

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