KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q83129: WordPerfect Office SHELL.EXE Cannot Be Loaded High

Article: Q83129
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:5.x,6.0,6.2,6.21,6.22
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 
-------------------------------------------------------------------------------

SUMMARY
=======

WordPerfect has confirmed that all versions of the WordPerfect Office Shell
program, SHELL.EXE, should NOT be loaded in the upper memory area (UMA).

MORE INFORMATION
================

The WordPerfect Office application includes a shell program (SHELL.EXE) that
provides the following services:

- Manages all available expanded memory (for WordPerfect Office) and creates
  virtual memory via hard disk swapping when needed.

- Allows task swapping among different programs.

- Creates macros to run under the shell.

- Sets up a menu system.

Machine lock-ups and/or incorrect memory allocation may occur if SHELL.EXE is
loaded high.

Other applications included with WordPerfect Office are File Manager (FM.EXE),
Calendar (CL.EXE), Notebook (NB.EXE) and Editor (ED.EXE). These applications may
load in upper memory; however, this is not supported by WordPerfect. These
applications, as well as SHELL.EXE, were written to be loaded in conventional
memory.


The product included here (WordPerfect Office) is manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: 6.22 5.x 6.00 6.20 wp hang lockup 3rdparty

======================================================================
Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a
Version           : MS-DOS:5.x,6.0,6.2,6.21,6.22

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.