KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q83037: Common Problems with Font Packages and Windows 3.1

Article: Q83037
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 11-FEB-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SUMMARY
=======

Some third-party font packages may have problems under certain circumstances
when running with Microsoft Windows operating system version 3.1. This article
discusses some of the common problems and possible solutions.

MORE INFORMATION
================

COMMON FONT PACKAGE PROBLEMS
----------------------------

- When installing Windows 3.1 to upgrade from Windows 3.0, the SYSTEM.INI
  [boot] section's display.drv= may not get updated if a font package has
  changed this line from one of Windows 3.0 drivers to its own driver.
  Hewlett-Packard (HP) Intellifont and Bitstream FaceLift do this.

  EGA Machines
  ------------

  On an EGA machine, the symptoms of this problem are not being able to start
  Windows and an error message asking for Setup to be run again.

  To correct this problem, run the Windows MS-DOS maintenance mode Setup to
  update the display driver.


  Bitstream FaceLift
  ------------------

  With Bitstream FaceLift, the symptoms of the display driver not being updated
  are (a) an aborted setup where you are dropped back into MS-DOS, or (b) after
  setup completes you attempt to restart and restart Windows, and you are
  dropped back into MS-DOS.

  To correct the problem:

  a. At the MS-DOS command prompt from outside Windows, change to your Windows
     directory.

     Type the following and then press ENTER:

  setup

  b. Select the Display option, and press ENTER.

  c. Choose your display type, then press ENTER.

  d. Press ENTER again, then press ESC. (This replaces the existing display
     driver.)

  e. Insert the correct Windows 3.1 disk, or change the drive and directory to
     point to the correct driver.

  f. Restart Windows.


- Third-party fonts do not appear in the Installed Fonts list box in the Fonts
  option accessed from Control Panel.

  Third-party fonts will not appear here unless the font is installed using
  Control Panel, Fonts, Add. With Windows 3.0, this action is reserved for
  screen fonts. With Windows 3.1, TrueType fonts are installed this way. Most
  third-party font packages do not install in this way; therefore, it is
  unlikely you will see third-party fonts here.


The HP, Bitsream, and AT&T products included here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

KBCategory: kbprint kbdisplay kb3rdparty
KBSubcategory: win31

Additional query words: 3.10 3.1 ATM PowerPak SuperPrint morefonts FaceLift

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : :3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.