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Q82869: GP Fault in HPPCL5A.DRV Using ATM and Carbon Copy for Windows

Article: Q82869
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 08-DEC-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

Under Microsoft Windows version 3.1, a general protection (GP) fault can occur
when you print with the HPPCL5A printer driver and use Adobe Type Manager (ATM)
and Carbon Copy for Windows simultaneously.


CAUSE
=====

Carbon Copy for Windows alters the SYSTEM.INI file, inserting its own display
driver as follows:

  [boot]
  display.drv=CCVGA.DRV

WORKAROUND
==========

To work around the problem, do one of the following:

- Remove the CCVGA.DRV driver and replace it with a Windows 3.1 driver.

- Print using a driver other than HPPCL5A.DRV.

MORE INFORMATION
================

The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

Additional query words: gpf 3.1 3.10 HP Hewlett Packard LaserJet macppt winppt 3.11 power point windrvr

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

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