Q82727: HyperAccess 5 Occasionally Locks Up System

Article: Q82727
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 30-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
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SUMMARY
=======

Under Windows, HyperAccess 5, an MS-DOS communications application, may lock up
the system. The lock-ups are fairly consistent on any given system, but they
vary widely among different systems depending on the individual configuration.

MORE INFORMATION
================

These lock-ups can occur in Windows 3.0, Windows 3.1, and in MS-DOS outside of
Windows. One situation in which a lock-up may occur is when HyperAccess 5 tries
to recover from a COM port error (such as when a phone line is disconnected).
HyperAccess goes into a tight loop while looking at a COM port with interrupts
disabled and no provision for a time-out. This effectively hangs the machine.

HyperAccess 5 is manufactured by HyperAccess, vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's performance or
reliability.

For additional information, contact HyperAccess.

Additional query words: 3.10 hyperaccess5 hyper access hung freeze frozen winfest

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

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