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Q82610: DynaComm 3.0x Fails to Install from File Manager

Article: Q82610
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 05-FEB-2002

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
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SUMMARY
=======

If you use DynaComm version 3.0x with Windows, you may experience the following
problems:

- DynaComm 3.0x Fails to Install from File Manager

- GP Fault Occurs When Invoking Windows Help

MORE INFORMATION
================

DynaComm 3.0x Fails to Install from File Manager
------------------------------------------------

If you choose run from the File Manager File menu and the default directory does
not contain the SETUP.EXE file, DynaComm version 3.0x the Setup program fails.
The DynaComm Setup program expects the current directory to be the directory
from which Setup is run. This is not always the case when you run a program from
the File Manager Run dialog box. The Program Manager Run command, on the other
hand, makes the directory specified in the path the current directory before
running the Setup program.

To install DynaComm 3.0x, run Setup from Program Manager, or select the Setup
program filename in File Manager.


GP Fault Occurs When Invoking Windows Help
------------------------------------------

DynaComm version 3.0 generates a general protection (GP) fault when you open
Windows Help.

A GP fault occurs in the module DYNACOMM.EXE just before Windows Help appears.
Some machines may display the message "Help topic does not exist" instead of the
GP fault message.

Note: With Windows 3.0, an unrecoverable application error (UAE), rather than a
GP fault, occurs.

DynaComm version 3.0 allocates a buffer size of 34 bytes to hold the fully
qualified path of the help file. If the DynaComm help file resides in a
directory causing the full path to be too long for the buffer, a GP fault
occurs. For example, the length of the following path causes a GP fault:

  c:\win\winapps\newapps\dynacomm\dynacomm.hlp

To successfully run Windows Help in DynaComm, install DynaComm in a directory
such that the length of the fully qualified path is less than 34 characters. The
DynaComm directory should not be deeply nested inside other directories.

DynaComm is manufactured by Future Soft Engineering, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: 3.10 3.11 winfest

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : :3.0,3.0a,3.1,3.11

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