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Q82365: Norton Desktop v1.0 Conflicts with SoundBlaster

Article: Q82365
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 30-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

After you install version 1.0 of Norton Desktop for Windows, and you restart
Windows, the following error message may be displayed if you also have a
Creative Labs SoundBlaster sound card installed:

  The SoundBlaster 1.5 driver requires the Windows 3.1 version of VDMAD.386 to
  work correctly. An incorrect version is currently in use. Change the DEVICE=
  line in SYSTEM.INI to: DEVICE=*VDMAD, then restart your system."

RESOLUTION
==========

Follow the instructions in the message to solve the problem.


MORE INFORMATION
================

The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

KBCategory: kbsetup kbsound kb3rdparty kbmm
KBSubcategory: win31

Additional query words: 3.10 sonic ndw VDMAD sound blaster 3.11

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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