Q82328: Copying Files with Artisoft Alone and SMARTDrive 4.0

Article: Q82328
Product(s): Microsoft Windows 3.x Retail Product
Version(s): 3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 11-FEB-2002

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

Your computer stops (locks up or hangs) when you run Artisoft's Alone program
and Microsoft Windows with SMARTDrive loaded, and you try to copy files between
workstations and servers.

Several copy operations may be successful, but eventually a copy operation causes
the computer to hang.

CAUSE
=====

This problem occurs because of the way Alone uses internal stacks. Alone does
not monitor its use of stacks and eventually fills them up completely.

RESOLUTION
==========

Don't run the Alone program. Alone is not required for full functionality on
Lantastic networks.

Disabling SMARTDrive write-behind caching on shared drives also corrects this
problem.


MORE INFORMATION
================

Artisoft's Alone program is a stand-alone server monitor that you run when you
plan to use the machine as both a server and a workstation. Alone is a server
monitor that displays a screen of information that let's you check the activity
on the machine.

The Artisoft product included here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: 3.10 3.11 lockup crash

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : :3.1,3.11

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