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Q81790: ‘VM ERROR’ from Lotus 1-2-3 Release 3.1

Article: Q81790
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:3.x,4.x,5.x,6.0,6.2,6.21,6.22
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft MS-DOS operating system versions 3.1, 3.2, 3.21, 3.3, 3.3a, 4.0, 4.01, 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 
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SUMMARY
=======

This articles describes the following error messages that you may receive when
you run Lotus 1-2-3 release 3.1:

  VM ERROR [6]: INTERNAL ERROR

  VM ERROR [19]:not enough memory to start 1-2-3 -or- Cannot load file
  driver-L13 file

MORE INFORMATION
================

VM ERROR [6]: INTERNAL ERROR
----------------------------

According to Lotus technical support, if your CONFIG.SYS file contains only
HIMEM.SYS and DOS=HIGH, the error message

  VM ERROR [6]: INTERNAL ERROR

may be displayed when shelling out from 1-2-3 release 3.1 using /SYSTEM. You may
be able to work around the problem by including the following lines in your
CONFIG.SYS file

     files=X
     buffers=X
     device=c:\dos\himem.sys
     device=c:\dos\emm386.exe nnn ram
     dos=high,umb

(where nnn is the amount of expanded memory).

If the error occurs on an 80286 machine, do not load MS-DOS high.

VM ERROR [19]: Not Enough Memory to Start 1-2-3
-----------------------------------------------

If the error message

  VM ERROR [19]:not enough memory to start 1-2-3

  -or-

  Cannot load file driver-L13 file

is displayed when starting Lotus 1-2-3 release 3.1, there is not enough extended
memory to start 1-2-3.

1-2-3 release 3.1 requires a minimum of 384K of free extended memory to run; when
the minimum is not available, one of the above error messages may be displayed
when starting 1-2-3.

The Lotus product included here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: 6.22 3.0 3.00 3.1 3.10 3.2 3.20 3.21 3.22 3.3 3.3a 3.30 3.30a 4.0 4.00 4.0a 4.00a 4.01 4.01a 5.00 5.00a 6.00 6.20

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Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS321 kbMSDOS400 kbMSDOS320 kbMSDOS330a kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS310 kbMSDOS500 kbMSDOS330 kbMSDOS401 kbMSDOS500a
Version           : MS-DOS:3.x,4.x,5.x,6.0,6.2,6.21,6.22

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