KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q81420: PC Win: Problem Restarting Mail After UAE

Article: Q81420
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for Windows, version 3.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After version 3.0 of Microsoft Mail for Windows causes an unrecoverable
application error (UAE), future startups of Mail and/or the mail transport
(pump) start up improperly or do not start at all.

CAUSE
=====

If Mail 3.0 causes a UAE, the Login dynamic-link library (DLL) may remain in
memory; therefore, the login information may remain in memory.

RESOLUTION
==========

When the UAE occurs, promptly exit Windows and reboot your workstation.

Additional query words: 3.00

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail300
Version           : WINDOWS:3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.