KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q81345: Mac Fax: Fax Gateway and Fax Modem ROM Incompatibilities

Article: Q81345
Product(s): Microsoft Mail For Appletalk Networks
Version(s): WINDOWS:2.x,3.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for AppleTalk Networks, versions 2.x, 3.0 
-------------------------------------------------------------------------------

SUMMARY
=======

When using the Microsoft Mail for AppleTalk Networks Gateway to Fax, you may
experience some problems based on ROM incompatibilities with the Orchid and
FlexFAX fax modems.

MORE INFORMATION
================

Following are some of the known problems:

Orchid - ROM versions 1.07 and 1.04
-----------------------------------

- Modem dials the fax number and disconnects soon after the receiving fax
  machine answers.

-or-

- Modem hangs during transmission.

To verify the ROM version, use a terminal emulation program and type "ATI9
(ATi9)" (without the quotation marks) followed by a RETURN. The modem will
respond with the ROM version of the modem. If the version is other than 1.06,
contact Orchid Technologies at (415) 683-0300 to ask about changing the ROM
version to 1.06.

FlexFAX
-------

- Modem disconnects during transmission.

-or-

- Modem hangs during transmission.

To verify the ROM version, use a terminal emulation program and type "ATI0
(ATi0)" (without the quotation marks) followed by a RETURN. The modem will
respond with the ROM version of the modem. Contact Circuit Research at (603)
880-4000 about obtaining the latest ROM version.

Additional query words: 2.0 2.00 2.0a 2.00a 2.0b 2.00b 3.00 faxgate

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailATN300 kbMailATN2xSearch
Version           : WINDOWS:2.x,3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.