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Q79648: The Complete Scanner Does Not Work Properly in Enhanced Mode

Article: Q79648
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a
Operating System(s): 
Keyword(s): 
Last Modified: 25-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a 
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SYMPTOMS
========

When you are running Microsoft Windows in enhanced mode and you attempt to scan
a document with the Complete Scanner, you can't see the image on the screen.

CAUSE
=====

According to Complete technical support, the Complete Scanner does not work
properly with Windows 3.0 in enhanced mode when the scanner is connected through
a scanner port on the Complete Fax Card.

NOTE: This applies only when the scanner is connected through a scanner port on
the Complete Fax Card.

WORKAROUND
==========

According to Complete technical support, you can work around this problem by
adding the following line to the [386Enh] section of the SYSTEM.INI file:

     COMXIRQ=false

where X equals the COM port to which the card is assigned)

This disables the modem when Windows runs in enhanced mode and allows the scanner
to work correctly.

MORE INFORMATION
================

The Complete Scanner is an MS-DOS application and should work correctly in real
and standard modes, or outside of Windows.

The Complete products included here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: 3.00 3.00a KBHW winmem scanner 3rdParty

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a
Version           : WINDOWS:3.0,3.0a

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