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Q78004: Compaticard, AMI BIOS, and MS-DOS 5.0

Article: Q78004
Product(s): Microsoft Disk Operating System
Version(s): 5.0
Operating System(s): 
Keyword(s): 
Last Modified: 04-FEB-2002

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The information in this article applies to:

- Microsoft MS-DOS operating system version 5.0 
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SUMMARY
=======

The Compaticard IV, a floppy controller card, may exhibit a problem when running
in a machine with an American Megatrends Inc. (AMI) BIOS when EMM386.EXE is
loaded. The machine may fail to boot when the Compaticard IV device driver,
CC4DRV.SYS, is loaded.

MORE INFORMATION
================

There is one solution and one possible workaround to this problem.

RESOLUTION
==========

Micro Solutions has a patch available for CC4DRV.SYS, and will send out a
corrected copy to customers who request it. Customers should contact Micro
Solutions directly to obtain the new file.

WORKAROUND
==========

Often the problem can be worked around by adding the parameter D=n to EMM386.EXE
where n is a number greater than or equal to 128. For example:

  device=c:\dos\emm386.exe d=128

The workaround should only be used as a temporary fix. The patch should be
obtained from Micro Solutions as soon as possible.

Compaticard IV is a floppy controller card that can add up to four floppy drives
(two may be external) to any IBM-compatible with an available expansion slot. It
can be used as a primary or a secondary controller. It supports 5.25-, 3.5-, and
8-inch drives, including 2.88 MB 3.5-inch drives, and can optionally booted from
any attached drive.

The product included here is manufactured by vendors independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's performance or
reliability.

REFERENCES
==========

Micro Solutions technical support: (815) 756-3411 9:00-6:00 central time
(815) 756-2928 fax 24 hours

Additional query words: 5.00 3rdparty noupd

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Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS500
Version           : :5.0

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