Q76845: System Hangs with Kraft Mouse and Driver 3.01

Article: Q76845
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:5.x
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft MS-DOS operating system versions 5.0, 5.0a 
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SYMPTOMS
========

You have a Kraft Systems mouse and mouse driver version 3.0 or earlier, and your
system stops responding (hangs) or locks up when you use MS-DOS version 5.0
Shell Task Swapper.

CAUSE
=====

Kraft Systems has confirmed that the Kraft mouse and Kraft mouse driver version
3.0 or earlier may cause this behavior in MS-DOS Shell Task Swapper.

NOTE: Kraft Systems has confirmed that Kraft mouse and mouse driver version 3.01
work properly with MS-DOS Shell Task Swapper.

WORKAROUND
==========

If you have a Kraft mouse and Kraft mouse driver version 3.0 installed and your
machine hangs with Task Swapper, you can work around the problem by doing one of
the following:

- Contact Kraft Systems about upgrading to the 3.01 version of the mouse
  driver.

- Disable the mouse by remarking out the DEVICE=C:\KRAFT\MOUSE.SYS line in the
  CONFIG.SYS file and use Task Swapper by keyboard input.

- Do not use Task Swapper.

MORE INFORMATION
================

For more information, contact Kraft Systems.

The Kraft Systems products included here are manufactured by a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: 3.00 5.00 dosshell switcher

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Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS500 kbMSDOS500a
Version           : MS-DOS:5.x

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