KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q74984: EMM386.EXE Hangs Machine with Adaptec Controller

Article: Q74984
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:5.x
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft MS-DOS operating system versions 5.0, 5.0a 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you are using Microsoft MS-DOS 5.0 EMM386.EXE with an Adaptec host adapter,
some of your device drivers and terminate-and-stay-resident (TSR) programs may
not load or your system may stop responding (hang).

WORKAROUND
==========

To work around this problem, you must obtain the current ASPI (Advance SCSI
Programming Interface) device drivers from Adaptec. The ASPI device drivers are
included with new Adaptec EZ-SCSI software. You can purchase the Adaptec EZ-SCSI
software by calling Adaptec.

If you already have an ASW-1410 or ASW-1210 controller card, you can upgrade to
the current ASPI version by downloading it from the Adaptec bulletin board
service.

If you already have ASPI drivers, you should move the command for those drivers
to the first line of your CONFIG.SYS file.

For more information, please contact Adaptec Technical Support.

The products included here are manufactured by Adaptec, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: 5.00 3rdparty third-party third party

======================================================================
Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS500 kbMSDOS500a
Version           : MS-DOS:5.x

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.