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Q72401: No Enhanced Mode or System Hangs (Austin Computer)

Article: Q72401
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a
Operating System(s): 
Keyword(s): 
Last Modified: 07-NOV-1999

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a 
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SYMPTOMS
========

Your Austin computer boots in standard or real mode, but not in the enhanced
mode of Microsoft Windows 3.0, or your Windows displays the blue logo screen and
then stops responding (hangs).

CAUSE
=====

Tseng Labs makes a video card that comes standard with Austin computers. This
video card needs to have a BIOS dated 4/90 or later to run Microsoft Windows
version 3.0 in enhanced mode. An older BIOS causes the symptoms above.

RESOLUTION
==========

Obtain an updated BIOS from Austin Computer Systems.

MORE INFORMATION
================

For more information, contact Austin Computer Systems.

The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

Additional query words: 3.00 3.0 3.0a 3.00a 3rdparty windrvr

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a
Version           : WINDOWS:3.0,3.0a

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