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Q71212: BT M5200F Hangs During Setup of MS-DOS Upgrade

Article: Q71212
Product(s): Microsoft Disk Operating System
Version(s): MS-DOS:5.x,6.0,6.2,6.21,6.22
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0, 6.2, 6.21, 6.22 
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SYMPTOMS
========

The British Telecom (BT) M5200F computer with Zenith BIOS version 2.0F stops
responding (hangs) during the Microsoft MS-DOS 5 or later Upgrade Setup
displaying a "memory parity failure" error. This error occurs during the 11%
installation mark of Setup, which copies the COMMAND.DAT file to the Uninstall
disk.

NOTE: To confirm that COMMAND.DAT is being copied, check the bottom-right corner
of the screen.

CAUSE
=====

This is caused by the Zenith BIOS.

RESOLUTION
==========

To successfully run Setup on this machine, a Zenith BIOS version 2.1A is
required. For more information on upgrading your ROM BIOS version, please
contact Zenith.

The products included here are manufactured by vendors independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.


Additional query words: 6.22 5.00 5.00a 6.00 3rdparty 6.20

======================================================================
Keywords          :  
Technology        : kbMSDOSSearch kbMSDOS621 kbMSDOS622 kbMSDOS620 kbMSDOS600 kbMSDOS500 kbMSDOS500a
Version           : MS-DOS:5.x,6.0,6.2,6.21,6.22

=============================================================================

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