KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q69100: Windows Err Msg: PS Header Has Not Been Downloaded…

Article: Q69100
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 08-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

You may receive the following printed error message when trying to print from
Windows to a PostScript printer:

  Windows PS header has not been downloaded.
  Please download header.

RESOLUTION
==========

Windows 3.1 or 3.11
-------------------

To resolve this problem in Windows 3.1 or 3.11, do the following:

1. From the Control Panel, choose Printers.

2. Verify the PostScript Printer is the selected active printer.

3. Select Setup.

4. Select Options.

5. Select Send Header with each job.

6. Choose OK, and return to the Control Panel.

Windows 3.0 or 3.0a
-------------------

To resolve this problem in Windows 3.0 or 3.0a, do the following:

1. From the Control Panel, choose Printers.

2. Verify the PostScript Printer is the selected active printer.

3. Select Configure.

4. Select Setup.

5. Select the correct PostScript printer.

6. Select Options.

7. From the header section, select Download Each Job.

8. Choose OK, and return to the Control Panel.

The header is now downloaded and the message should not appear.


Additional query words: 3.00 3.0 3.0a 3.00a 3.10 3.11pscript win31 ps

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.