KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q67504: Windows and Epson MX-80, FX-80, RX-80, MX-100

Article: Q67504
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 07-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
-------------------------------------------------------------------------------

SUMMARY
=======

The Epson Series-80, the FX, RX, and MX (older versions) may not print correctly
with Microsoft Windows without a ROM upgrade, which is available from Epson.

To test to see if your Epson printer needs this ROM upgrade, do the following:

1. Turn off the printer.

2. Turn the printer back on while holding down the line feed button.

3. The printer will begin to do a self test. If the printer keeps printing after
  three to four lines, you need the graphics upgrade. If it stops, you already
  have the upgrade installed, or you have a newer printer with the ROM upgrade
  built in.

MORE INFORMATION
================

The upgrade is called Dots Perfect; it is a chip that fits on the printer
board.

To order Dots Perfect, contact Epson.

You will need to specify your printer model and type because there is a different
chip for each model. This chip will also allow your printer to print graphics.

For more information about the Epson 9-pin series printers, query on the
following words:

  "Epson" (without the quotation marks) and "MX" (without the quotation marks)
  and "Series" (without the quotation marks) and "Firmware" (without the
  quotation marks) and "Requirements" (without the quotation marks) and
  "Windows" (without the quotation marks)

The Epson products included here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.


Additional query words: 3.00 win30 win31 3.10 3.11 3rdparty

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.