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Q65385: Mac Srv: SAM Intercept Causes Mail Server to Hang

Article: Q65385
Product(s): Microsoft Mail For Appletalk Networks
Version(s): WINDOWS:2.0,2.0a,2.0b,3.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-NOV-1999

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The information in this article applies to:

- Microsoft Mail for AppleTalk Networks, versions 2.0, 2.0a, 2.0b, 3.0 
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SUMMARY
=======

Frequent Microsoft Mail server hangs can be caused by the presence of SAM
Intercept in the System Folder of the server Macintosh. Symantec Corporation has
confirmed a problem with SAM Intercept, which may cause Mail data file
corruptions. This applies to SAM Intercept versions 2.0.1 and earlier.

SAM Intercept randomly modifies the Mail map in RAM just before the Mail server
writes it to disk. When a modified map is written to the Mail data file, it
becomes corrupted. Symantec claims the problem has been corrected in the new
maintenance release, version 2.0.2b. However, there have been reports from the
field that may indicate that version 2.0.2b does not solve the problem.

Symantec and Microsoft are researching this problem and will post new information
here as it becomes available.

Additional query words: 2.00 2.00a 2.00b 3.00

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailATN300 kbMailATN200 kbMailATN200a kbMailATN200b
Version           : WINDOWS:2.0,2.0a,2.0b,3.0

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