KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q64667: Erratic Serial Mice and ALR Powerflex Computers

Article: Q64667
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a
Operating System(s): 
Keyword(s): 
Last Modified: 26-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a 
-------------------------------------------------------------------------------

SYMPTOMS
========

You have an ALR Powerflex computer and you experience either of the following
symptoms while using Microsoft Windows:

- Your serial mouse has erratic mouse-cursor movement in any of the three modes
  of Windows.

- Your serial mouse grabs items in Windows, even if you do not press any of the
  buttons on the mouse.

CAUSE
=====

These problems occur with some older ALR motherboards.

To determine if a motherboard evision will correct the problem, follow these
steps:

1. Turn the computer off.

2. Take the cover off of the computer.

3. Look near the edges of the green motherboard for a white sticker. This
  sticker will contain revision letters or numbers (for example, "C-N").

4. Look for a prominent period or a "bullet" (for example, "C-N.OP" or "C-N.").

NOTE: If you do NOT see a period or bullet, contact your local ALR dealer for a
motherboard revision. If you DO see a period or bullet, a motherboard revision
is not the solution.

The ALR products included here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products
performance or reliability.

Additional query words: 3.00 3.0 3.0a 3.00a KBHW 3rdparty power flex

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a
Version           : WINDOWS:3.0,3.0a

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.