Q63281: Unsupported MS-DOS Version on Hewlett-Packard Machines

Article: Q63281
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-1999

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The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a 
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SUMMARY
=======

The error message

  Unsupported DOS Version

may occur if you try to run Microsoft Windows in enhanced mode on a
Hewlett-Packard (HP) computer when MS-DOS is being run on the computer instead
of HP-DOS.

You must be running HP-DOS; running generic MS-DOS on a Hewlett-Packard machine
is not a supported configuration.

This article applies to Windows 3.0; it does not apply to later versions of
Windows.

MORE INFORMATION
================

To determine which version of DOS is being run, type the following at the DOS
command prompt:

  COMMAND

With most DOS versions, if you are running HP-DOS both the Microsoft and the
Hewlett-Packard copyrights should appear. If only the Microsoft copyright
appears, you may be running MS-DOS.

Type the following at the DOS prompt to confirm the version of DOS you are
running:

  VER

HP-DOS or MS-DOS followed by a version number should appear.

It has been reported that some Hewlett-Packard machines have been packaged with
the generic version of MS-DOS. In this case, contact the dealer from which the
computer was purchased to update to HP-DOS.

Additional query words: 3.00 KBHW 3.00A vectra hewlett packard

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a
Version           : WINDOWS:3.0,3.0a

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