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Q35436: IBM PC, XT, AT, and PS/2 Error Codes

Article: Q35436
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.0,3.0a,3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 09-JAN-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
-------------------------------------------------------------------------------

SUMMARY
=======

The following is a list of IBM PC, XT, and AT PS/2 Diagnostic Error Codes. This
list has been compiled from a variety of sources, including the IBM Technical
Reference manuals, IBM Hardware Maintenance and Service manuals, technical
articles, and bulletin board listings.

MORE INFORMATION
================

Code  Description
------------------

01x   Undetermined problem errors
02x   Power supply errors

1xx     System Board Errors
---------------------------

  101  System board error - Interrupt failure
  102  System board error - Timer failure
  103  System board error - Timer interrupt failure
  104  System board error - Protected mode failure
  105  System board error - Last 8042 command not accepted
  106  System board error - Converting logic test
  107  System board error - Hot NMI test
  108  System board error - Timer bus test
  109  Direct memory access test error
  110  System board memory
  111  Adapter memory
  112  (any adapter in system unit)
  113  (any adapter in system unit)
  121  Unexpected hardware interrupts occurred
  131  Cassette wrap test failed
  151  System Board Error; Defective battery
  152  System Board Error; Real time clock failure
  161  System Options Error - (Run SETUP) Battery failure
  162  System options not set correctly-(Run SETUP)
  163  Time and date not set - (Run SETUP)
  164  Memory size error - (Run SETUP)
  165  System options not set - (Run SETUP)
  166  (any adapter in system unit)
  199  User-indicated configuration not correct

2xx    Memory (RAM) Errors
       xxyyyy yyzz 201 bad ram chip in bank xx row zz
------------------------------------------------------

  201  Memory test failed
  202  Memory address error
  203  Memory address error
  215  (system board memory failure)
  216  (system board memory failure)

3xx    Keyboard Errors
-----------------------

  301  Keyboard did not respond to software reset correctly, or a
       stuck key failure was detected. If a stuck key was detected,
       the scan code for the key is displayed in hexadecimal. For
       example, the error code 49 301 indicates that Key 73, the PAGE
       UP key, has failed (49 hex = 73 decimal)
  302  User-indicated error from the keyboard test, or AT keylock is
       locked
  303  Keyboard or system unit error
  304  Keyboard or system unit error; CMOS does not match system
  305  Models 50 and 60 fuse or keyboard cable error
  341  Replace keyboard
  342  Replace interface cable
  343  Replace enhancement card or cable

4xx    Monochrome Monitor Errors
---------------------------------

  401  Monochrome memory test, horizontal synchronous frequency test,
       or video test failed
  408  User-indicated display attributes failure
  416  User-indicated character set failure
  424  User-indicated 80 X 25 mode failure
  432  Parallel port test failed (monochrome adapter)

5xx    Color Monitor Errors
----------------------------

  501  Color memory test failed, horizontal synchronous frequency
       test, or video test failed
  508  User-indicated display attribute failure
  516  User-indicated character set failure
  524  User-indicated 80 X 25 mode failure
  532  User-indicated 40 X 25 mode failure
  540  User-indicated 320 X 200 graphics mode failure
  548  User-indicated 640 X 200 graphics mode failure

6xx    Floppy Disk Drive Errors
--------------------------------

  601  Disk power-on diagnostics test failed
  602  Disk test failed; boot record is not valid
  603  Disk size error
  606  Disk verify function failed
  607  Write-protected disk
  608  Bad command disk status returned
  610  Disk initialization failed
  611  Timeout - disk status returned
  612  Bad NEC (controller) - disk status returned
  613  Bad DMA - disk status returned
  614  DMA Boundary error
  621  Bad seek - disk status returned
  622  Bad CRC - disk status returned
  623  Record not found - disk status returned
  624  Bad address mark - disk status returned
  625  Bad NEC (controller) seek - disk status returned
  626  Disk data compare error
  627  Disk change line error
  628  Disk removed

7xx    8087 or 80287 Math Coprocessor Errors
---------------------------------------------

  701  Math coprocessor test failed

9xx    Parallel Printer Adapter Errors
---------------------------------------

  901  Parallel printer adapter test failed

10xx    Reserved for Parallel Printer Adapter
---------------------------------------------

 1001  Alt printer Adapter test failed

11xx   Asynchronous Communications Adapter Errors
-------------------------------------------------

 1101 Asynchronous communications adapter test failed
 1102 Any serial device (system board)
 1106 Any serial device (system board)
 1107 Communications cable (system board)
 1108 Any serial device (system board)
 1109 Any serial device (system board)
 1110 Modem status register not clear
 1111 Ring indicate failure
 1112 Trailing edge ring indicate failure
 1113 Receive and delta receive line signal detect failure
 1114 Receive line signal detect failure
 1115 Delta receive line signal detect failure
 1116 Line control register; all bits cannot be set
 1117 Line control register; all bits cannot be reset
 1118 Xmit holding and/or shift register is stuck on
 1119 Data ready stuck on
 1120 Interrupt enable register, all bits cannot be set
 1121 Interrupt enable register, all bits cannot be reset
 1122 Interrupt pending stuck on
 1123 Interrupt ID register stuck on
 1124 Modem control register, all bits cannot be set
 1125 Modem control register, all bits cannot be reset
 1126 Modem status register, all bits cannot be set
 1127 Modem status register, all bits cannot be reset
 1128 Interrupt ID failure
 1129 Cannot force overrun error
 1130 No modem status interrupt
 1131 Invalid interrupt pending
 1132 No data ready
 1133 No data available interrupt
 1134 No transmit holding interrupt
 1135 No interrupts
 1136 No received line status interrupt
 1137 No receive data available
 1138 Transmit holding register not empty
 1139 No modem status interrupt
 1140 Transmit holding register not empty
 1141 No interrupts
 1142 No IRQ4 interrupt
 1143 No IRQ3 interrupt
 1144 No data transferred
 1145 Maximum BAUD rate failed
 1146 Minimum BAUD rate failed
 1148 Timeout error
 1149 Invalid data returned
 1150 Modem status register error
 1151 No DSR and Delta DSR
 1152 No data set ready
 1153 No delta
 1154 Modem status register not clear
 1155 No CTS and Delta CTS
 1156 No clear to send
 1157 No delta CTS

12xx   Alternate Asynchronous Communications Adapter Errors
-----------------------------------------------------------

 1201 Alternate asynchronous communications adapter test failed
 1202 Dual Asynchronous Adapter/A (Any serial device)
 1206 Dual Asynchronous Adapter/A (Any serial device)
 1207 Dual Asynchronous Adapter/A board error
 1208 Dual Asynchronous Adapter/A (Any serial device)
 1209 Dual Asynchronous Adapter/A (Any serial device)

13xx   Game Control Adapter Errors
----------------------------------

 1301 Game control adapter test failed
 1302 Joystick test failed

14xx   Printer Errors
---------------------

 1401 Printer test failed
 1404 Matrix printer failed

15xx   Synchronous Data Link Control (SDLC) Communications Adapter Errors
-------------------------------------------------------------------------

 1510 8255 Port B failure
 1511 8255 Port A failure
 1512 8255 Port C failure
 1513 8253 Timer 1 did not reach terminal count
 1514 8253 Timer 1 stuck on
 1515 8253 Timer 0 did not reach terminal count
 1516 8253 Timer 0 stuck on
 1517 8253 Timer 2 did not reach terminal count
 1518 8253 Timer 2 stuck on
 1519 8273 Port B error
 1520 8273 Port A error
 1521 8273 command/read timeout
 1522 Interrupt level 4 failure
 1523 Ring Indicate stuck on
 1524 Receive clock stuck on
 1525 Transmit clock stuck on
 1526 Test indicate stuck on
 1527 Ring indicate not on
 1528 Receive clock not on
 1529 Transmit clock not on
 1530 Test indicate not on
 1531 Data set ready not on
 1532 Carrier detect not on
 1533 Clear to send not on
 1534 Data set ready stuck on
 1536 Clear to send stuck on
 1537 Level 3 interrupt failure
 1538 Receive interrupt results error
 1539 Wrap data miscompare
 1540 DMA channel 1 error
 1541 DMA channel 1 error
 1542 Error in 8273 error checking or status reporting
 1547 Stray interrupt level 4
 1548 Stray interrupt level 3
 1549 Interrupt presentation sequence timeout

16xx   Display Emulation Errors (327x, 5520, 525x)
--------------------------------------------------

17xx   Fixed Disk Errors
------------------------

The following is a listing of Personal Computer AT Error Codes for the
fixed disk drive and fixed disk drive adapter:

 1700 Fixed Disk/Adapter
 1701 HDD Controller Failure
 1702 Time out error
 1703 Seek error
 1704 Disk adapter error
 1705 No record found
 1706 Write fault error
 1707 Track 0 error
 1708 Head select error
 1709 Defective ECC
 1710 Read buffer overrun
 1711 Bad address mark
 1712 Error-cause not determined
 1713 Data compare error
 1714 Drive not ready
 1780 Disk 0 failure
 1781 Disk 1 failure
 1782 Disk adapter error
 1790 Disk 0 error
 1791 Disk 1 error

18xx   I/O Expansion Unit Errors
--------------------------------

 1801 I/O expansion unit POST error
 1810 Enable/Disable failure
 1811 Extender card warp test failed (disabled)
 1812 High order address lines failure (disabled)
 1813 Wait state failure (disabled)
 1814 Enable/Disable could not be set on
 1815 Wait state failure (disabled)
 1816 Extender card warp test failed (enabled)
 1817 High order address lines failure (enabled)
 1818 Disable not functioning
 1819 Wait request switch not set correctly
 1820 Receiver card wrap test failure
 1821 Receiver high order address lines failure

19xx   3270 PC Attachment Card Errors
-------------------------------------

20xx   Binary Synchronous Communications (BSC) Adapter Errors
-------------------------------------------------------------

 2010 8255 Port A failure
 2011 8255 Port B failure
 2012 8255 Port C failure
 2013 8253 Timer 1 did not reach terminal count
 2014 8253 Timer 1 stuck on
 2016 8253 Timer 2 did not reach terminal count, or timer 2 stuck on
 2017 8251 Data set ready failed to come on
 2018 8251 Clear to send not sensed
 2019 8251 Data set ready stuck on
 2020 8251 Clear to send stuck on
 2021 8251 Hardware reset failed
 2022 8251 Software reset failed
 2023 8251 Software "error reset" failed
 2024 8251 Transmit ready did not come on
 2025 8251 Receive ready did not come on
 2026 8251 Could not force "overrun" error status
 2027 Interrupt failure - no timer interrupt
 2028 Interrupt failure - transmit, replace card or planar
 2029 Interrupt failure - transmit, replace card
 2030 Interrupt failure - receive, replace card or planar
 2031 Interrupt failure - receive, replace card
 2033 Ring indicate stuck on
 2034 Receive clock stuck on
 2035 Transmit clock stuck on
 2036 Test indicate stuck on
 2037 Ring indicate stuck on
 2038 Receive clock not on
 2039 Transmit clock not on
 2040 Test indicate not on
 2041 Data set ready not on
 2042 Carrier detect not on
 2043 Clear to send not on
 2044 Data set ready stuck on
 2045 Carrier detect stuck on
 2046 Clear to send stuck on
 2047 Unexpected transmit interrupt
 2048 Unexpected receive interrupt
 2049 Transmit data did not equal receive data
 2050 8251 detected overrun error
 2051 Lost data set ready during data wrap
 2052 Receive timeout during data wrap

21xx   Alternate Binary Synchronous Communications Adapter Errors
-----------------------------------------------------------------

 2110 8255 Port A failure
 2111 8255 Port B failure
 2112 8255 Port C failure
 2113 8253 Timer 1 did not reach terminal count
 2114 8253 Timer 1 stuck on
 2115 8253 Timer 2 did not reach terminal count, or timer 2 stuck on
 2116 8251 Data set ready failed to come on
 2117 8251 Clear to send not sensed
 2118 8251 Data set ready stuck on
 2119 8251 Clear to send stuck on
 2120 8251 Hardware reset failed
 2121 8251 Software reset failed
 2122 8251 Software "error reset" failed
 2123 8251 Transmit ready did not come on
 2124 8251 Receive ready did not come on
 2125 8251 Could not force "overrun" error status
 2126 Interrupt failure - no timer interrupt
 2128 Interrupt failure - transmit, replace card or planar
 2129 Interrupt failure - transmit, replace card
 2130 Interrupt failure - receive, replace card or planar
 2131 Interrupt failure - receive, replace card
 2133 Ring indicate stuck on
 2134 Receive clock stuck on
 2135 Transmit clock stuck on
 2136 Test indicate stuck on
 2137 Ring indicate stuck on
 2138 Receive clock not on
 2139 Transmit clock not on
 2140 Test indicate not on
 2141 Data set ready not on
 2142 Carrier detect not on
 2143 Clear to send not on
 2144 Data set ready stuck on
 2145 Carrier detect stuck on
 2146 Clear to send stuck on
 2147 Unexpected transmit interrupt
 2148 Unexpected receive interrupt
 2149 Transmit data did not equal receive data
 2150 8251 detected overrun error
 2151 Lost data set ready during data wrap
 2152 Receive timeout during data wrap

22xx   Cluster Adapter Errors
-----------------------------

24xx   Enhanced Graphics Adapter Errors
---------------------------------------

26xx   XT/370 Error Codes
-------------------------

27xx   XT/370 Error Codes
-------------------------

29xx   Color Matrix Printer Errors
----------------------------------

 2901
 2902
 2904

30xx   Primary PC Network Adapter Errors
----------------------------------------

 3001 CPU Failure
 3002 ROM Failure
 3003 ID Failure
 3004 RAM Failure
 3005 HIC Failure
 3006 +/- 12v Failed
 3007 Digital Loopback Failure
 3008 Host Detected HIC Failure
 3009 Synchronous Fail & No Go Bit
 3010 HIC Test OK & No Go Bit
 3011 Go Bit & No CMD 41
 3012 Card not present
 3013 Digital Failure ( Fall Through )
 3015 Analog Failure
 3041 Hot Carrier (not this card)
 3042 Hot Carrier (This Card)

31xx   Secondary PC Network Adapter Errors
------------------------------------------

 3101 CPU Failure
 3102 ROM Failure
 3103 ID Failure
 3104 RAM Failure
 3105 HIC Failure
 3106 +/- 12v Failed
 3107 Digital Loopback Failure
 3108 Host Detected HIC Failure
 3109 Synchronous Fail & No Go Bit
 3110 HIC Test OK & No Go Bit
 3111 Go Bit & No CMD 41
 3112 Card not present
 3113 Digital Failure ( Fall Through )
 3115 Analog Failure
 3141 Hot Carrier (not this card)
 3142 Hot Carrier (THIS CARD !!)

33xx   Compact Printer Errors
-----------------------------

74xx   Display Adapter 8514/A
-----------------------------

850x   80286 Expanded Memory Adapter/A
--------------------------------------

851x   80286 Expanded Memory Adapter/A
--------------------------------------

852x   Memory Module Package on the 80286 Expanded Memory Adapter/A
-------------------------------------------------------------------

860x   PS/2 Pointing Device Errors
----------------------------------

  8601   Pointing device (IBM mouse)
  8602   Pointing device
  8603   System board error
  8604   System board : Pointing device

100xx  Multiprotocol Adapter/A
------------------------------

  10002  Multiprotocol Adapter/A any serial device
  10006  Multiprotocol Adapter/A any serial device
  10007  Communications cable Multiprotocol Adapter/A
  10008  Multiprotocol Adapter/A any serial device
  10009  Multiprotocol Adapter/A any serial device

101xx Modem Adapter/A
---------------------

  10102  Modem Adapter/A any serial device
  10106  Modem Adapter/A any serial device
  10108  Modem Adapter/A any serial device
  10109  Modem Adapter/A any serial device

104xx Fixed Disk Adapter (ESDI) Drives 0 or 1 (C or D)
------------------------------------------------------

  10480  Fixed disk C, adapter (ESDI) or system board error
  10481  Fixed disk D, adapter (ESDI) or system board error
  10482  Fixed disk C or system board error
  10483  Fixed disk adapter (ESDI) or system board error
  10490  Fixed disk C or adapter (ESDI) error
  10491  Fixed disk C or adapter (ESDI) error

  16500  6157 Tape Attachment Adapter

  16520  6157 Streaming Tape Drive

  16540  6157 Streaming Tape Drive or tape attachment adapter

Additional query words: 3rdParty win286 win386 3.00 3.00a 3.10 3.11 win30 win31 KBHW errmsg err msg wfw wfwg

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.0,3.0a,3.1,3.11

=============================================================================

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