KB Articles for Microsoft Home Kids Products

• Q12047: Explorapedia: Where Is the Help File?
• Q12049: Writer and Artist 1.x: How to Save to a Floppy Disk
• Q94651: Scratchy Sound, Erratic Sound, or Sound Stops
• Q97854: Encarta: MindMaze Allows Two Players with the Same Name
• Q96337: Setup Fails with Tandy Sensation Shell
• Q98850: Encarta 1993: Minimal Installation May Cause Sound Gaps
• Q100093: "Invalid File Format" Error When Launching MindMaze
• Q100727: Encarta Err Msg: MindMaze: Player Already Playing
• Q101045: Encarta Err Msg: The Necessary Text Fonts Are Not Available
• Q103893: Encarta MindMaze Err Msg: Invalid Property Value
• Q106515: Writer/Artist: Cannot Import Some Graphic Files
• Q106516: Writer: Watch Cursor Appears Repeatedly When Typing
• Q106547: Writer/Artist: Novell Network User Rights Needed
• Q106548: Encarta: GP Fault with Diamond Speedstar Pro Video Card
• Q106619: Multimedia Works Cannot Run Help While Encarta Help Runs
• Q106686: Encarta GP Fault: Printing with Universal and Thirdparty Video
• Q109221: Writer/Artist: Setup Does Not Run in Windows 3.1 Standard Mode
• Q109222: Writer/Artist: Do Not Run in Windows 3.1 Standard Mode
• Q109272: Writer: Can’t Print from Control Room (Adult Mode)
• Q109454: Writer: Backgrounds Are Truncated on LaserWriter
• Q109455: Writer: Some Backgrounds Don’t Support Multiple Columns
• Q109577: Writer: Pop Caps or Drop Caps Formatting May Not Appear
• Q109863: Writer 1: Difficulty Printing Card to Canon BubbleJet
• Q109864: Writer 1: Text Missing, Jumbled, or Overlapping
• Q108401: Writer 1: ErrMsg: "Almost Out of Space" Message When Printing
• Q108443: Writer/Artist 1: Document Prints Strangely
• Q108445: Writer/Artist 1: Can’t Find Files Saved in Control Room
• Q108446: Writer 1: After Saving in Adult Mode, Can’t Save Again
• Q108491: Writer 1: Upside Down Pages Not Dithered
• Q108626: Writer 1: Gaps in Letters that Cross Page Breaks
• Q108627: Writer 1: Macintosh Setup Error Says to Use CHKDSK
• Q108743: Writer 1: Fir Tree Border Prints Incorrectly on Card
• Q108744: Writer: Borders Print Incorrectly with ATI Mach32
• Q107179: Encarta 1994: Manual Installation Instructions
• Q107212: Encarta: Color Graphics Print Black & White on PaintJet XL300
• Q107213: Encarta: Table Text Garbled with ATI Mach 32 Video Driver
• Q107486: Writer/Artist: Error Message During Network Setup
• Q107491: Encarta: Cannot Use WordPerfect or AmiPro as Word Processors
• Q107652: Writer: Necessary Lantastic Network User Rights
• Q107653: Writer: Some Borders Print Incorrectly
• Q107654: Writer: Gray and Light Blue Text Don’t Print on Epson
• Q107655: Writer: Borders Don’t Print on PostScript Printer
• Q107656: Writer: GP Fault After a Random Animation Plays
• Q107657: Writer: "All Gone" Tool Leaves Only One Page of Card
• Q107658: Writer: No Network Setup Option on Lantastic
• Q107660: Writer: Drop Caps Not Aligned with Indented Paragraph
• Q107661: Writer: HP LaserJet 4si MX Prints Banners Incorrectly
• Q107669: Writer: Speller Does Not Spell Check Document
• Q107670: Writer/Artist: Directory Name Disappears on Network Install
• Q107723: Writer/Artist: Copying Text and Graphics
• Q107724: Writer: System Error 15 with Insufficient Disk Space
• Q107725: Writer: Can’t Preview 16-Bit Sounds
• Q107901: Writer 1: Inserting Sounds from Floppy Disk Slow on Macintosh
• Q107902: Writer 1: Can’t Use the Keyboard to Highlight Text
• Q110193: Writer: Sound Defaults to Off with Sound Galaxy Card
• Q110194: Kids: HP DeskJet 500/550C Omits Patterns
• Q110324: Writer: Spelling Checker Does Not Recognize All Caps
• Q112740: Encarta Err Msg: Could Not Write to File Named CTL3D.DLL
• Q111382: Writer/Artist 1: No Sounds with Reveal Sound Card
• Q113124: Encarta: GP Fault When Starting
• Q113365: Writer/Artist: PowerBook 180C Crashes with Sounds On
• Q113366: Writer: Banner and Card Text Inserted in Wrong Place
• Q113848: Artist: Stickers Become Jagged-Looking When Enlarged
• Q114414: Writer: ErrMsg: Invalid Print Data. Aborting Print Job
• Q114415: Writer: Font Used on Product Box and in Dialog Boxes
• Q114957: Artist: Prints Only in Landscape Orientation
• Q115069: Writer: Canon BubbleJet Prints Off Page
• Q115070: Writer 1: Prints Black/White on DeskWriter or Other Printers
• Q115071: Creative Writer 1: Difficulty Printing Card to HP DeskJet
• Q115586: Writer 1: GPF When Printing in Color to some 9-Pin Printers
• Q118303: Encarta 1994 Err Msg: Graphics Server EXE Wrong Version (2.20)
• Q118931: Writer: Pattern-Filled Word Shapes Don’t Print
• Q118996: Encarta 1994 Err Msg: Encarta Must Be Loaded To Use Dictionary!
• Q117852: Writer: List of Picture Window Graphics
• Q120202: MindMaze Err Msg: Cannot Access This File
• Q120479: Encarta Err Msg: Invalid MindMaze Game File
• Q120546: Artist: Saved Documents Are Black
• Q119060: Writer/Artist: Starts in Black and White
• Q119061: Writer/Artist: Importing and Exporting Pictures
• Q119265: Artist: Distorted Output to Color StyleWriter
• Q121334: Encarta 1994: Search Not Sorted By Word Frequency
• Q121446: Writer/Artist: All Drives Are Checked At Startup
• Q121447: Writer: DocErr: How to Get to Control Room (Adult Mode)
• Q121528: Writer/Artist: True Type Font is Required to Run Programs
• Q121831: Writer 1.0: ErrMsg: Can’t Look at ~Creative Writer Preferences
• Q121896: Writer/Artist: Deleting or Recycling Files
• Q122113: MSB Human: Minimum System Requirements for Windows
• Q122114: MSB Human: Files Installed
• Q122115: MSB: Theme Song Lyrics
• Q122490: Macintosh The Ultimate Haunted House - Memory Issues
• Q122667: Writer: Card Borders Print Solid Green on HP DeskJet
• Q122668: Writer/Artist: Patterned Objects Appear Blurry on Printouts
• Q122669: MSB Human: Overview
• Q122670: MSB Human: How to Play the Games
• Q122776: Writer/Artist: Filenames Used For Saved Documents
• Q122896: MSB Human: How to Change Installation Directory
• Q122930: Kids: Program Icons and Groups Disappear from Program Manager
• Q123074: MSB Human: MIDI Mapper Does Not Appear in Control Panel
• Q123075: Artist: Animated Backgrounds Don’t Play In Pigture Show
• Q123076: Creative Writer Err Msg: Integer Divide by Zero
• Q123394: MSB Human: Cannot Play MIDI Sounds
• Q123651: Writer: Starts Up in Black and White
• Q123733: MSB Solar: Minimum System Requirements
• Q124017: Encarta 1995: How to Rewrite a Damaged Driver
• Q124182: Vacuum Tool Hangs Computer with Pro Audio Spectrum
• Q124505: Writer/Artist: Fonts Not Visible in Font/DA Mover 4.0
• Q124506: Explorapedia: Banded Output Using Hewlett Packard DeskJet
• Q124508: Explorapedia Nature 1.0: Contents of README.WRI
• Q124580: Explorapedia: Program Seems to Hang When Printing
• Q124581: Explorapedia: Minimum System Requirements
• Q124638: Settings - How to Change Them
• Q124710: MSB Human: No MIDI Drums with Gravis UltraSound
• Q124711: Explorapedia: Troubleshooting Sound Problems
• Q124724: Encarta 1994: Distorted Images Printed to HP LaserJet 4M/4ML
• Q124812: Kids: Hangs with Ensoniq Sound Card
• Q124850: Writer: How to Decode a Document with a Password
• Q124851: MSB Human: Program Hangs in Classroom
• Q124852: Program Doesn’t Take Up Entire Screen at 640 x 480 Resolution
• Q124942: Encarta 1995: MSETUP.TXT Incorrect
• Q124968: MSB Human: Computer Stops Responding on Exit
• Q124969: Kids: ErrMsg: Error Messages When Accessing CD-ROM Drive
• Q125033: Writer/Artist: Unable to Record Sounds on Power Macintosh
• Q125034: Artist: How to Remove or Add Custom Stickers
• Q125035: Writer: Text Does Not Appear Until Middle of Page
• Q125048: Encarta 95 Err Msg: Encart95 Caused An Exception
• Q125379: 1995 Windows Encarta: Media Gallery Truncates Drop-Down Menu
• Q125427: Writer: Rebus Pictures Don’t Print on ImageWriter
• Q125428: Writer/Artist: How to Make Backup Disks
• Q125458: Writer/Artist: How to Print a Kids Document to a File
• Q125734: Word Processor in Encarta Asks for Bookshelf CD
• Q125763: Writer/Artist: How to Transfer Documents b/t Mac and Windows
• Q125764: Writer: Edited Stickers Are Not Saved
• Q125865: Creative Writer: Canon BubbleJet Prints Borders Incorrectly
• Q125957: Explorapedia: Cannot Hear Tad’s Narration
• Q126003: Writer/Artist: Keyboard Shortcuts
• Q126004: MSB Solar and Ocean: Err Msg: Run Magic School Bus Setup Again
• Q126005: MSB Solar and Ocean: Err Msg: Problem Loading or Finding Files
• Q126006: Explorapedia: Err Msg: Cannot Open .TDF; Unable to Locate
• Q126048: Writer: Difficulty Printing Cards on Epson Stylus
• Q126049: Writer: How To Set Default Font/Font Size for a Session
• Q126226: Writer: TrueType Fonts Not Showing Under Letterizer Tool
• Q126236: Encarta: "Sub Or Function Not Defined" Error in MindMaze 1994
• Q126260: Writer: Borders Cut Off on HP DeskJet Series
• Q126567: MindMaze Causes EMM Exception Error #06 on the Compaq Presario
• Q126677: Writer/Artist: Limitation on Number of Users
• Q126745: Explorapedia: ErrMsg: Error 8## (or 4##) When Starting
• Q126773: Writer/Artist: Using Manual Feed on a Panasonic KX-P2123
• Q126774: Writer/Artist: Colors Lost When Pasting From Paintbrush
• Q126821: MSB Human: Hangs at Classroom or Driver’s License
• Q126822: Kids: Program Group and/or Icons Disappear in TabWorks
• Q126823: Writer/Artist: Setup on Novell Personal NetWare
• Q127749: MSB Solar: Sounds Echo with Mitsumi CD in Windows NT 3.5
• Q127750: Writer/Artist: Sticker Rolls Are Missing
• Q127858: MSB Human: ErrMsg: Wave Error 10 and 7
• Q127885: Kids: Distorted AVIs and Transitions
• Q127912: Writer/Artist: Paint Bucket Does Not Fill
• Q127913: Artist: Saved Documents Are Black with ATI Mach 64
• Q127914: MSB Human: ErrMsg: This Program Requires 256 Colors Video Mode
• Q128423: MSB Human: Program Hangs in Classroom on Gateway 2000/GTK Audio
• Q128481: Encarta ‘95: MindMaze Hangs with Ensoniq Sound Card
• Q128529: Kids: Insufficient Resources with Packard Bell
• Q128591: Encarta Err Msg: MindMaze Cannot Play Game Music
• Q128758: MSB Solar: How to Play the Games
• Q129293: Writer/Artist: The Switcher Tool
• Q129453: Explorapedia: Error Messages When Running Explorapedia
• Q129639: Kids: ErrMsg: Insufficient Resources to Run…
• Q129805: Artist: Pictures Print Black & White, Not Grayscale or Color
• Q131108: Kids: Err Msg: Invalid TrueType Font Detected
• Q131109: Explorapedia Nature: Earth Rotates in Wrong Direction
• Q131110: Writer/Artist: How to Change User Names
• Q131799: Writer: CD-ROM: Printing Landscape Mode Documents to Fax
• Q133166: Encarta ‘95 Edition: Msetup.txt Contents
• Q133169: Encarta: Copying .Wav Sound Files from Encarta
• Q133170: Encarta: Incorrect Font is Displayed
• Q133209: Writer/Artist: Cannot Access Control Room on Macintosh
• Q133278: MSB Human: Freezes on Opening Animation on Macintosh
• Q133371: Encarta: Title Bar Overlaps Windows 95/98-Style Title Bar
• Q130173: Bookshelf: Audio Clips Do Not Rewind Automatically
• Q130393: Writer/Artist: Colored Squares Appear Around Some Objects
• Q130394: Kids: Color Palette Problems During PowerPoint Slide Show
• Q130446: MSB Solar: Computer Freezes When Entering Games
• Q130647: Writer/Artist: How to Remove Your Recorded Sounds
• Q130648: Explorapedia People: .WAV Files for Testing Included on CD
• Q130649: Writer/Artist: ErrMsg: There Isn’t Enough Space to Setup
• Q130786: Kids: Hangs at Black Screen or Quits After Microsoft Logo
• Q132280: Writer/Artist: DocErr: Control Room Access is Incorrect
• Q132372: Writer: Patterns Created Using Word Shape Tool Do Not Print
• Q132373: Writer: Adjust Margins to Fix Truncated Borders
• Q132888: Encarta 95: GP Fault When Using Dictionary or Thesaurus
• Q135015: Explorapedia: Clearing/Removing List of User Names
• Q135313: Writer/Artist: Macintosh Network Server Installation
• Q135728: Artist: How to Transfer a Pigture Show to Another Computer
• Q135729: Kids: Screen Turns White or Computer Hangs When Playing Videos
• Q134219: Explorapedia: Wrong Version is Displayed on Product ID Screen
• Q134221: Explorapedia: Little Kids Mode is New
• Q134887: Encarta ‘95: No Scroll Bars in Some Interactivities
• Q136001: Explorapedia: Nature: Tad’s Mouth Doesn’t Move
• Q136082: Artist: Centers of Borderless Balloon Text are White
• Q136537: How the Leopard Got His Spots: Minimum System Requirements
• Q136538: MSB Human: Minimum System Requirements for Macintosh
• Q136539: MSB: Program Runs Slowly on Macintosh (Virtual Memory)
• Q136646: Leopard: Audio Breaks Up
• Q137258: Writer/Artist: How to Install to Run from a Network File Server
• Q137281: Encarta 1995: Mindmaze and Gallery Will Not Launch
• Q139079: MSB Ocean: Minimum System Requirements
• Q139182: Multimedia: Second Mouse Cursor In Flyout Menu
• Q139366: 3D Movie Maker: Storing Recorded/Imported Sounds
• Q139396: Encarta 1995: Printout Missing Jump (Hot) Text
• Q139495: 3D Movie Maker: How to Reset the Talent Book
• Q139658: Writer/Artist: ErrMsg: Could Not Create The File Named…
• Q139659: MSB Ocean: ErrMsg: CD Audio MCI Driver Not Installed
• Q139660: Magic School Bus: Requires 13-Inch Monitor or Larger on Mac
• Q139830: Multimedia, Kids: Windows 95 Icons Moved in Full Screen Mode
• Q139922: Encarta 1995: Word Processor Starts Only Once
• Q138883: Writer: Document Prints Landscape/Portrait Incorrectly with HP
• Q138884: Artist: How to Print Without a Border on Your Painting
• Q138885: Magic School Bus: Slow Performance During Videos, Transitions
• Q138982: 3D Movie Maker: Minimum System Requirements
• Q138986: 3D Movie Maker: Plane/Actor Flips Over When Raising or Lowering
• Q143028: Encarta Notemarks: Err Msg or Problems Saving Notemark
• Q143229: Writer: Borders Cut Off on Cards: Alternate Layout Method
• Q143230: 3D Movie Maker: Movies Cannot be Saved in AVI Format
• Q143231: 3D Movie Maker: How to Remove or Change a Text Box Mid-Movie
• Q143232: 3D Movie Maker: MIDI Does Not Work Properly with SB AWE 32
• Q143268: 3D Movie Maker: Legal Issues of Making and Sharing Movies
• Q143269: 3D Movie Maker: Windows NT 3.51 Requires Administrative Rights
• Q143364: 3D Movie Maker: Tools Available on CD-ROM for Troubleshooting
• Q143365: 3D Movie Maker: How to Move Sounds Between Movies
• Q143366: MSB Solar: ErrMsg: Solar System Needs More Memory to Run
• Q143367: Writer: Incomplete Border Printout On Ink-Jet Printers
• Q143369: 3D Movie Maker: How to Add Frames While Freezing Actor
• Q143370: Explorapedia Nature: Setup Runs Each Time You Insert the CD
• Q143371: MSB Solar: Blank Buttons on Windows 95 Taskbar After Exiting
• Q145646: MSB Ocean: Answers to Frizz’s Treasure Hunt Clues
• Q145825: 3D Movie Maker: How to Remove Recorded/Imported Sounds
• Q142108: 3D Movie Maker: Animation Stops While Credits Box Scrolls
• Q142109: Writer: ErrMsg: Integer Divide by Zero with STB Vision
• Q142110: MSB: ErrMsg: Not Enough Printer Memory on HPDJ 1200C
• Q142511: Explorapedia People: Err Msg: Not Enough Memory to Perform
• Q142512: Artist: Epson Stylus Prints with Gray Overlay
• Q142514: MSB Ocean: ErrMsg: Internal Error XXX Skip Type XXX
• Q142515: Magic School Bus: No Printout on Canon BubbleJet
• Q142516: MSB Ocean: CD Audio MCI Driver Not Installed with Aztech Sound
• Q142582: 3D Movie Maker: Clicks During Melanie Talking Don’t Invoke Act
• Q142583: 3D Movie Maker: Inserted Sound Doesn’t Play
• Q141035: Magic School Bus: Err Msg: CD Audio in Use by Another App
• Q141089: Artist: Oval Drawing Tool Produces Extra Lines or Ovals
• Q141169: Writer: Cannot Apply Backgrounds in Writing Studio
• Q141221: Writer/Artist: Stickers Print with Gray Squares Around Them
• Q141412: Encarta 1995: Mindmaze May Hang with 8-bit Sound Blaster Cards
• Q141560: Writer/Artist: UNCONF: Screen Colors Change After Printing
• Q141679: Writer: Can’t Copy Files From Library Wall to Portfolio Rack
• Q141820: 3D Movie Maker: Error Messages When Trying to Save a Movie
• Q141821: 3D Movie Maker: How to Improve Performance
• Q141822: 3D Movie Maker: Default Text Color Not Available in Color List
• Q141936: Writer: How to Import Text
• Q140457: Writer/Artist: How to Remove Users
• Q140572: How To Save Or Reset My Place When I Exit Encarta
• Q140766: MSB Ocean: Video Distortion in Games When Using S3 Card
• Q140767: Explorapedia: Clicking Taskbar Does Not Maximize Program
• Q140768: MSB: Game in Progress Is Not Saved
• Q140769: Writer/Artist: Mouse Doesn’t Work
• Q146196: MSB Human: Human Body for Macintosh ReadMe File
• Q146602: MSB Ocean: Program Stops Responding with Ensoniq Soundscape
• Q147276: MSB: How to Run Programs Via Multiple CD Changer
• Q147649: Encarta 1995: Minimum System Requirements
• Q147848: MSB Human: How to Run Macintosh Program without CD
• Q147849: MSB: "Internal Error" or Computer Hangs When Starting
• Q147861: MSB Solar: Listing of Files Installed and Modified
• Q147862: MSB Ocean: Listing of Files Installed in Windows
• Q147863: MSB Ocean and MSB Earth: Problems Starting in Windows 3.x
• Q147870: 3D Movie Maker: Program Hangs When Playing MIDI
• Q148368: Explorapedia People: Alphabetical List of Topics
• Q148370: Explorapedia Nature: Alphabetical List of Topics
• Q148798: Windows 3.1 [MCI] CD Audio Driver Available
• Q150248: MSB Earth: Minimum System Requirements for Windows
• Q150249: 3D Movie Maker: CD-ROM Drive Error Messages During Setup
• Q150326: Distorted Video With Avance Logic Drivers
• Q150342: Explorapedia Nature: Topics Listed By Scene
• Q150344: MSB Ocean: How to Access All Games from Any Location
• Q150352: MSB Earth: Other Program Windows Are Resized After Using MSB
• Q150414: MSB Oceans and Earth: How to Remove Divers’ Licenses
• Q150476: MSB Ocean: Hangs at the Beach After Playing About 30 Times
• Q150487: 3D Movie Maker: How to Import Sounds
• Q150488: 3D Movie Maker: How to Record Sounds and/or Dialog
• Q150490: 3D Movie Maker: Features and Limitations
• Q150652: MSB Ocean: How to Run MSB Ocean for Macintosh without CD
• Q150654: MSB Ocean: Contents of the Readme File
• Q149070: 3D Movie Maker: Files Installed by 3D Movie Maker
• Q149082: 3D Movie Maker: Recorded Sound Is Distorted or Poor Quality
• Q149098: MSN Interactive Teen: How Much Does It Cost to Use?
• Q149099: MSN Interactive Teen: Minimum System Requirements
• Q149103: MSN Interactive Teen: How to Send Suggestions
• Q149115: MSN Interactive Teen: Installing and Setting Up a Sound Card
• Q149742: Magic School Bus: Out of Memory Printing to Laser Printer
• Q149744: 3D Movie Maker: Copy, Paste Path Varies by Actor or Prop Used
• Q149790: Writer: Tips on Using GhostWriter - Case of the Blue Makva
• Q149792: Writer: Solution for GhostWriter Case of Blue Makva Mystery
• Q149795: Explorapedia People: Installs Visual FoxPro
• Q149798: 3D Movie Maker: Locations for All of the Talent Book Pages
• Q149800: 3D Movie Maker: Disabling Resolution Switching in Windows 95
• Q149823: 3D Movie Maker: ErrMsg: You Do Not Have a Multimedia Driver
• Q149825: Explorapedia Nature: Contents of Version 1.2 Readme.wri
• Q149827: Explorapedia Nature: How to Run Setup
• Q151328: Changes and Corrections in Encarta Encyclopedia 1996a Update
• Q151433: MSB Solar: ErrMsg: Video Not Available, Cannot Find vids:msvc
• Q151436: MSB Earth: How to Start the Bus Stop Utility
• Q151440: MSB Earth: How to Use the Rock Transformer
• Q151441: 3D Movie Maker: Cannot Hear Background Music
• Q151450: MSB Earth: ErrMsg: The System Is Unable to Play CD Audio
• Q151465: MSB Ocean: How to Determine Which Version You Have
• Q151497: MSB Ocean: Minimum System Requirements for Macintosh
• Q151507: MSB Ocean: How to Play the Games
• Q151514: CD-ROM Programs Vibrate in 6x or Faster CD-ROM Drive
• Q151554: MSB Earth: How to Play the Games
• Q151732: MSB Solar: How to Change the Installation Folder
• Q151734: MSB Earth: Can’t Enter Name in High Score Table
• Q152176: Explorapedia: Audio Codecs Used to Play Compressed Audio
• Q152179: Explorapedia: Video Not Available, Cannot Find ‘vids:iv32’
• Q152183: Home Products Err Msg: Invalid Dynamic Link Call to a DLL
• Q152188: MSB Solar: Overview of Magic School Bus Explores Solar System
• Q152189: MSB Ocean: Overview of Magic School Bus Explores the Ocean
• Q152190: MSB Earth: Overview of Magic School Bus Explores the Earth
• Q152192: Err Msg: Setup Error 258. Your Setup Files May Be Damaged…
• Q152408: Overview of Magic School Bus Explores in the Age of Dinosaurs
• Q152697: Koi and the Kola Nuts: The Story of Koi and the Kola Nuts
• Q152698: Paul Bunyan: The Story of Paul Bunyan
• Q152699: Paul Bunyan: Minimum System Requirements
• Q152700: Koi and the Kola Nuts: Minimum System Requirements
• Q152706: Paul Bunyan: Cannot Skip Through Checkers Instructions
• Q154304: Writer: List of Files Installed and Modified, Version 1.1
• Q154305: Explorapedia Nature: List of Files Installed and Modified
• Q154321: MSB Dinosaurs: Hangs at a Black Screen on Startup
• Q154323: Explorapedia Nature: Files Installed and Modified, version 1.2
• Q154324: Leopard: List of Files Installed and Modified
• Q154327: MSB Solar: Err Msg: This Program Requires a Newer Version…
• Q154341: MSB Dinosaurs: How to Play the Games
• Q154343: MSB Ocean: Background Music Stops Playing on Macintosh
• Q154438: Koi and Bunyan: Ejecting CD During Setup Causes Error Message
• Q153184: Bunyan and Koi: 32-bit Setup Doesn’t Remove 16-bit Version
• Q153185: Paul Bunyan: List of Files on Compact Disc
• Q153431: Explorapedia People: Listing of Files Installed and Modified
• Q153434: MSB Dinosaurs: Minimum System Requirements for Windows
• Q153435: MSB Earth and Dinosaurs: Mouse Freezes at Corner of Screen
• Q153436: MSB: Hangs on Exit with Alliance Promotion Video Driver
• Q153459: Kids: Troubleshooting Help File Included on Compact Disc
• Q155147: Writer 2: Spaces to the Right of Right Margin Behave Strangely
• Q155148: Writer 2: Start New Page Places Cursor After Insertion Line
• Q155149: Writer 2: Letter Size Tool Remains Depressed
• Q155150: Writer 2: Email Asks for Exchange Profile if Exchange Is Not Run
• Q155151: Writer 2: Help Is Limited in Certain Areas
• Q155152: Writer 2: Zoom Button Not Dimmed When at Extreme Position
• Q155153: Writer 2: Paste Using Keyboard and Menu Behave Differently
• Q156118: Marbles Trial Version: Overview, Setup, and Game Tips
• Q156119: Manic Marbles Trial Version: Characters Summary
• Q156121: Manic Marbles Trial Version: Playing Field Descriptions
• Q156123: Manic Marbles Trial Version: Known Issues
• Q156127: MSB Dinosaurs: Canceling Setup Leaves Microsoft Kids Folder
• Q156249: MSB Dinosaurs: Program May Not Start Without CD Audio Device
• Q156252: MSB Dinosaurs: Long Text Strings Are Truncated on Past Cards
• Q156253: Bunyan: 16-Bit Setup Creates Unused Directories
• Q156461: Writer 2: Gaps Between Pages on Printed Banners
• Q156462: Writer 2: Seven Levels of Character Sizes Allowable in HTML
• Q156463: Writer 2: System Font Remains When Show TrueType is Selected
• Q156464: Writer 2: Postscript Printing
• Q156465: Writer 2: "CWWEB.DLL Not Found" Error Message
• Q156467: Writer 2: GPF in GDI with Virtual Memory Disabled
• Q156468: Writer 2: You Can Enter Anything As Web Link
• Q156470: Kids: Summary of Audio Used in Kids Titles
• Q156471: Writer 2: Print Jobs May Spool to 10+ MB Files
• Q156613: Writer 2: "The Printer Could Not Be Found" Error Message
• Q156614: Writer 2: Print Dialog Incorrectly Indicates 4 Pages to Print
• Q156615: Writer 2: Performance Decreases When Working with OLE Objects
• Q156616: Writer 2: Dimensions of PaintIt! Picture Aren’t Retained
• Q156617: MSB Earth: Location of Rocks
• Q156634: Writer 2: Drop Caps Disappear When Posted
• Q156635: Writer 2: Scrollbar Navigation Is Jumpy in Large Documents
• Q156636: Writer 2: Link Text Colors Don’t Transfer
• Q156674: Magic School Bus: Black Screen Before Microsoft Logo with SB 16
• Q156775: MSB Dinos: Errors Installing with 8-bit Sound Card
• Q156787: MSB Ocean: Typographic Error in Tide Pool
• Q156789: Writer 2: Large Metafiles Decrease Program Performance
• Q156791: Writer 2: Creative Writer 1.x Cards Will Not Import
• Q156935: Writer 2: Email Packages Contain Creative Writer 2 Viewer
• Q156936: Writer 2: How to Edit the Custom Dictionary
• Q157452: MSB Earth: How to Use the Geotable
• Q157867: Writer 2: Cannot Open Artwork with Real-Mode CD-ROM Drivers
• Q157874: Writer 2: Minimum System Requirements
• Q157904: MSB Earth: How to Run MSB Earth Without CD
• Q157976: 3D Movie Maker:Recorded Sound Available in Original Movie Only
• Q158036: MSN Kids: Where Is MSN Kids?
• Q161243: MSB Rainforest: Report Closed Caption Window Remains Open
• Q161262: Creative Writer 2: How to Import/Export Picture
• Q161263: Kids Plus!: Talk It!: Not All Characters Pronounced
• Q161267: Kids Plus!: Screen Savers Settings Require System Agent
• Q161668: Kids Plus!: Server Application Retains Previous Active Tool
• Q161679: Kids Plus!: Quit Button Saves Changes to Embedded Objects
• Q161680: Kids Plus!: The Background Displays Different Color
• Q161853: Writer 2: Problems Spell Checking
• Q160045: Kids Plus!: Talk It! Is Uncensored
• Q160046: Play It!: Space Bar and Mouse May Cause Stuck MIDI Notes
• Q160047: 3DMM: Cannot Load Studio.chk File
• Q160468: Writer 2: Graphics Print with Solid Black Box on Canon BJC
• Q160712: CD Audio MMSystem Error Accessing CD Audio from Wrong Drive
• Q160733: MSB Ocean: Macintosh System Error After Driver’s License
• Q159255: Spike’s World: How Do I Send Spike E-Mail?
• Q159257: Spike’s World: Why Doesn’t Chat Work?
• Q159258: Spike’s World: How Do I Get My High Score Uploaded?
• Q159259: Spike’s World: How Do I Download and Install the Games?
• Q159260: Spike’s World: What Is Shareware?
• Q159262: Nick 3DMM: Compatability Between 3DMM and Nick 3DMM
• Q159428: Writer 2: Creative Writer Needs a Printer When Started
• Q159761: MSB Human: Hangs Before Classroom or During Transition
• Q159762: MSB Human: ErrMsg: MIDI Device Is in Use by Another …
• Q162201: MSB Solar: ErrMsg: Magic School Bus Needs More Memory
• Q162428: MSB Dinosaurs: Err Msg: PCM Audio Codec is Not Installed
• Q162433: MSB Dinosaurs: Media Control Device Not Installed Message
• Q165449: MSB: ErrMsg: This Program Has Performed an Illegal Operation …
• Q163122: Kids Plus!: Desktop Wallpaper Settings Lost After Installing
• Q163123: Setup Error Message: Unable to Copy a File …
• Q163124: Kids Plus!: Paint It! Creates/Saves To My Documents Folder
• Q163137: Kids Plus: Themes are Located in Different Directories
• Q163170: Kids Plus!: PolEdit and Protect It! Interfere with Start Menu
• Q163405: Writer 2: Shared Graphic Filters not Compatible with Paint
• Q163426: Kids Plus!: Play It! Does not Play on Mono Sound Cards
• Q163427: Magic School Bus: Installing to a Removable Drive
• Q163433: Kids Plus!: Uninstalling Protect It!
• Q163462: Kids Plus!: Fonts Installed with Microsoft Plus! For Kids
• Q163476: MSB Ocean: Files Installed on the Macintosh
• Q163479: MSB Dinos: Name Game: Close Captioning Doesn’t Match Crystals
• Q163480: MSB: Err Msg: "Wave Error" When Starting Program
• Q164179: Writer: Black Splotches when Printing to Canon BJC 600/620
• Q164190: Kids Plus!: Network Neighborhood not Restricted by Protect It!
• Q164196: Kids Plus!: Desktop Icons do not Change with Different Users
• Q164197: Writer 2: How to Remove Clip Art from My Clipart
• Q164200: Writer 2: How to Mute All Sound In Creative Writer
• Q164298: Writer 2: How to Preview and Publish Your Web Pages
• Q164368: Kids Plus!: How to Disable Login Screen When Starting Windows
• Q167162: Kids Plus: Custom Icons Appear in User Start Menu Profiles
• Q167541: Encarta 97/Bookshelf 98: Invalid Page Fault Starting Program
• Q170259: MSB Rainforest: Toolbox Clues and Answers
• Q170260: MSB Rainforest: Areas to Click in Each Scene and Where You Go
• Q170273: MSB Rainforest: Using the Toolbox to Replicate the Rainforest
• Q169441: MSB Human Body Minimizes When Printing To HP Deskjet
• Q169572: No Speech in Talk It! With Sound Blaster 32 or AWE 64
• Q166021: Plus! For Kids: Protect It Cannot Disable Main System Icons
• Q166034: Writer 2: ErrMsg: Creative Writer Had Trouble Spell Checking…
• Q166039: Kids Plus!: Protect It! MS-DOS Applications Won’t Start
• Q166145: Ultimate Climb: Minimum System Requirements
• Q166191: Protect It! Everything Restricted if You Use McAfee WebScan
• Q166192: Kids Plus!: Protect It! Err Msg: A Fatal Exception Has Occurred
• Q166208: Kids Plus!: How To Remove Plus! For Kids From Your Computer
• Q166705: Kids Plus!: Internet Settings Remain After Protect It! Removed
• Q166710: Kids Plus!: Start Menu Loses Hierarchies With Protect It! On
• Q166962: Kids Plus!: Users Use Same Screensaver But Different Passwords
• Q168355: Kids: Error Message When Copying Clipart from Picture Picker
• Q168359: MSB Rainforest: Minimum System Requirements for Windows
• Q168361: MSB Rainforest: Overview of Magic School Bus Explores Rainforest
• Q168369: Kids Plus: No Sound After Installing Microsoft Plus! For Kids
• Q168394: Kids Plus: What Is The ".Default" User?
• Q171703: Kids Plus!: Resetting Protect It! and Internet Ratings Passwords
• Q172006: Writer 2: How to Access the User’s Guide Located on the CD
• Q172007: MSB Rainforest: Hangs When Exiting the Driver’s License Screen
• Q172725: PC Pack/Barney Island: Minimum System Requirements for Windows
• Q174263: MP Tutor Preschool & Kindergarten: Minimum System Requirements
• Q174430: Kids Plus!: Play It and Talk It Missing Required .DLLs
• Q174892: Ultimate Climb: Err Msg: Cannot Find Msacm32.dll
• Q175201: UNCONF: MSB ErrMsg: Error 99 Starting Magic School Bus Programs
• Q175373: Solar Err Msg: MMTASK Caused an Invalid Page Fault in Module…
• Q175405: Plus! For Kids: All Bitmap (.bmp) Files Open With Paint It!
• Q175536: Mac MSB Ocean: Err Msg: The CD Was Ejected While It Was in Used
• Q175876: Protect It!: Some Restrictions Lost After Install of IE 4.0
• Q173602: MSB Rainforest: How to Play the Games
• Q176253: Plus! For Kids: "Restrictions" Err Msg When You Start Windows
• Q176706: "Could Not Load or Run" Error Message When You Start Windows
• Q176827: No Settings Command on Start Menu After Logging On to Windows
• Q177060: Error Message: Cannot Find File Imaadp32.acm, Win_08.cab
• Q177605: MSB Dinos: Sound Distorted or Fuzzy when Ms. Frizzle Is Talking
• Q177845: Protect It!: Error Message When You Start Windows
• Q177846: Kids Plus!: Desktop Themes Wallpaper Is Not Displayed
• Q178792: Tutor: Error Message: Unable to Initialize Direct Draw
• Q179825: Contents of the Plus! For Kids Readme.doc File
• Q180022: MSB Solar: Sound Suddenly Stops After You Click an Object
• Q180132: Kids Plus!: You Cannot Remove a Family Member in Protect It!
• Q180439: Encarta 95 Err Msg: Cannot Open Encart95.stf
• Q185903: Kids Plus!: Documentation Error in Paint It! Help
• Q188137: Tutor: Computer Hangs When Playing Game in Preschool Workshop
• Q186279: Tutor Error Message: Invalid Page Fault in Module Kernel32.dll
• Q189885: MSB Solar and Explorapedia: Program Does Not Start
• Q192584: Tutor: Online Registration Wizard Does Not Start
• Q192585: Tutor Err Msg: Skyspace Caused an Invalid Page Fault…
• Q192828: Tutor: Err Msg: Sky’s Space Station Voyage Cannot Continue
• Q192834: My Personal Tutor 1st & 2nd Grade: Minimum System Requirements
• Q195344: My Personal Tutor: Sound Is Distorted When You Run Program
• Q195345: My Personal Tutor: No Sound After You Sign In
• Q195346: My Personal Tutor: System Info Button Is Not Visible
• Q195459: Tutor Err Msg: Insufficient Available Space to Install Program
• Q195460: Tutor Err Msg: Program Needs More Memory or Cannot Continue
• Q195550: Problems Running My Personal Tutor Using Multiple Displays
• Q195616: Writer 2: Creative Writer Couldn’t Open a Piece of Art Work
• Q197078: Tutor: Colors Are Incorrect and Objects Appear Fuzzy or Blurred
• Q198748: Tutor Err Msg: Out of Memory! Please Close Some Applications…
• Q218156: My Personal Tutor Error Message: Corrupt Files Have Been Found
• Q223299: MSB Animals: Unable to click Quit or Cancel to Quit Program
• Q223305: MSB Animals: Character Stops Talking and Program Hangs
• Q224165: MSB Animals: License and Certificate Printouts Are Not Centered
• Q225355: Err Msg: Unable to Find the Magic School Bus Animals Files…
• Q240186: MSB Ocean: "Error 2 Cannot Run" or Black Screen
• Q248722: Plus! for Kids: Cannot Log On When You Upgrade to Windows 2000
• Q251079: MSB Bugs: Does Not Run or Quits on Terminal Server
• Q250582: MSB Bugs: Program Runs Slowly on Macintosh Computer
• Q250605: MSB Bugs: Program Stops Responding After You Type Your Name
• Q250855: MSB Bugs: How to Obtain the Product Identification Number
• Q250856: MSB Bugs: Screen Turns Black When You Start Program
• Q250984: MSB Bugs: Error Message When You Click "Run Demo"
• Q253692: Kids Products Troubleshooter Available
• Q258577: MSB Solar: Sounds and Speech Are Cut Off Abruptly
• Q261951: MSB Bugs: Cannot Print Field Manual at Freshwater Pond
• Q269140: My Personal Tutor: How to Remove Names from the Sign-in List
• Q269762: MSB Mars: Minimum System Requirements for Windows
• Q269763: MSB in Concert: Minimum System Requirements for Windows
• Q269804: Magic School Bus: Slow Performance with Network Installation
• Q269806: MSB in Concert/Lands on Mars: How to View the About Dialog Box
• Q269807: MSB: Computer Hangs When You Eject The Magic School Bus CD-ROM
• Q269808: MSB: Incomplete Printout or You Cannot Print from the Program
• Q269809: MSB: Slow Performance or "Out of Memory" Error Message
• Q269811: MSB Setup Err Msg: There Isn’t Enough Free Space on That Drive
• Q269812: Magic School Bus: Computer Hangs When You Install Program
• Q269813: MSB: No Sound When You Run the Program on Terminal Server
• Q269814: Magic School Bus: How to Troubleshoot Video Display Issues
• Q269815: MSB: Distorted Sound or MMSYSTEM326 Error Message in Program
• Q269817: MSB Error Message: Cannot Find Vids:IV50 Decompressor
• Q269958: MSB in Concert: Minimum System Requirements for Macintosh
• Q269961: MSB Mars: Minimum System Requirements for Macintosh
• Q271237: Magic School Bus: Sound Is Not Played in Program
• Q312611: MSB Dinosaurs: Err Msg:Setup32 Caused an Error in Msvfw32.dll
• Q313263: MSB: Sound Stops Working After You Enter the Schoolroom

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.