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Q317692: Unable to Map Error Code 1240

Article: Q317692
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtool
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

A server may log the following event:

  Event Type: Error
  Event Source: Server
  Event Category: None
  Event ID: 2510
  Date: date
  Time: time
  User: N/A
  Computer: computer name
  Description:
  The server service was unable to map error code 1240.

CAUSE
=====

The Server service could not find the correct message to which to map this error
code.

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression tested and should be applied only to systems
determined to be at risk of attack. Please evaluate your system's physical
accessibility, network, and Internet connectivity, and other factors to
determine the degree of risk to your system. If your system is sufficiently at
risk, Microsoft recommends that you apply this fix. Otherwise, wait for the next
Windows NT service pack service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

  Date         Time   Version            Size    File name
  ---------------------------------------------------------
  22-Feb-2002  17:28  4.0.1381.7135      73,488  Srvsvc.dll



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.

MORE INFORMATION
================

The hotfix that is described in this article makes it possible for the correct
message to be logged.

The error message that is described in the "Symptoms" section of this article is
an attempt to notify an admistrator that the Server service returned the
following error:

  ERROR_LOGIN_WKSTA_RESTRICTION


Additional query words:

======================================================================
Keywords          : kbenv kberrmsg kbtool 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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