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Q237380: Shortcut Key Starts No Program or the Wrong Program

Article: Q237380
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): WINDOWS:2000; winnt:4.0
Operating System(s): 
Keyword(s): kbenv win98 win98se
Last Modified: 10-AUG-2001

This article discusses a Beta release of a Microsoft product. The 
information in this article is provided as-is and is subject to change
without notice.

No formal product support is available from Microsoft for this Beta 
product. For information about obtaining support for a Beta release, 
please see the documentation included with the Beta product files, or 
check the Web location from which you downloaded the release.
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The information in this article applies to:

- Microsoft Windows 2000 Professional 
- Microsoft Windows 2000 Server 
- Microsoft Windows 2000 Advanced Server 
- Microsoft Windows 2000 Datacenter Server 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows 98 
- Microsoft Windows 98 Second Edition 
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SYMPTOMS
========

When you use a shortcut key to start a program, the wrong program may start or
no program may start.

CAUSE
=====

This behavior can occur if the same shortcut key is assigned to more than one
program. There is no warning message to indicate that a shortcut key is already
assigned to another program.

RESOLUTION
==========

To resolve this issue, change the shortcut keys for the affected programs so
they are not the same.


Additional query words: duplicate hotkey

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Keywords          : kbenv win98 win98se 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbwin2000Serv kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWin98search kbWin98SEsearch kbWinAdvServSearch kbWinDataServSearch kbWin98 kbWin98SE
Version           : WINDOWS:2000; winnt:4.0
Issue type        : kbprb

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