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Q233276: XCLN: Message Sent Times Inaccurately Match the Received Times

Article: Q233276
Product(s): Microsoft Exchange
Version(s): WINDOWS:2000,4.0,5.0; :
Operating System(s): 
Keyword(s): 
Last Modified: 29-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
- Microsoft Outlook 2000 
- Microsoft Outlook 98 
- Microsoft Outlook 97 
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SYMPTOMS
========

An Exchange Client or Outlook client may receive an e-mail message that contains
a sent time that matches the received time, even if the e-mail message was sent
several minutes or hours before the message was received.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This behavior does not occur if you use
Microsoft Exchange Server version 5.5.

MORE INFORMATION
================

This problem only occurs when the following conditions exist:

- The Outlook client has two profiles set up, one for Internet mail and one for
  Exchange Server mail.

- The Internet mail profile is set to receive mail from a UNIX-based server by
  using the Post Office Protocol version 3 (POP3) protocol.

- The Outlook client is set to deliver incoming mail to an Exchange Server
  version 5.0 mailbox. If the Outlook client is set to deliver incoming mail to
  a personal folder file (.pst), the sent and received times may be correct.


Additional query words: OL98, OL97, OL2000

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Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:2000,4.0,5.0; :
Issue type        : kbbug
Solution Type     : kbpending

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