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Q223778: RAS Client May Not Connect to a Windows NT4.0 SP4 RAS Server

Article: Q223778
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP4 
- Microsoft Windows NT Workstation version 4.0 SP4 
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SYMPTOMS
========

After you apply Windows NT 4.0 Service Pack 4 (SP4), a Windows NT 4.0 RAS client
may not be able to connect to a Windows NT 4.0 SP4 RAS server when the RAS
client chooses Windows NT 3.1 as the dial-up server type. This problem occurs on
all Far East versions of Windows NT 4.0 with Service Pack 4, but not on other
languages.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The Pan Chinese version of this fix should have the following file attributes or
later:

  Date      Time                 Size    File Name     Platform
  -------------------------------------------------------------
  02/06/99  10:43a               28,432  Rassauth.dll  (x86)
  02/06/99  10:43a               53,008  Rassauth.dll  (Alpha)

The Simplified Chinese version of this fix should have the following file
attributes or later:

  Date      Time                 Size    File Name     Platform
  -------------------------------------------------------------
  02/06/99  10:43a               28,432  Rassauth.dll  (x86)
  02/06/99  10:43a               53,008  Rassauth.dll  (Alpha)

The Traditional Chinese version of this fix should have the following file
attributes or later:

  Date      Time                 Size    File Name     Platform
  -------------------------------------------------------------
  02/06/99  10:43a               28,432  Rassauth.dll  (x86)
  02/06/99  10:43a               53,008  Rassauth.dll  (Alpha)

The Japanese version of this fix should have the following file attributes or
later:

  Date      Time                 Size    File Name     Platform
  -------------------------------------------------------------
  02/06/99  10:43a               29,632  Rassauth.dll  (x86)
  02/06/99  10:43a               53,008  Rassauth.dll  (Alpha)

The Korean version of this fix should have the following file attributes or
later:

  Date      Time                 Size    File Name     Platform
  -------------------------------------------------------------
  02/06/99  10:43a               28,432  Rassauth.dll  (x86)
  02/06/99  10:43a               53,008  Rassauth.dll  (Alpha)



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words: 4.00

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search
Version           : winnt:4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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