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Q222050: Microsoft Exchange Missing in Add/Remove Programs Tool

Article: Q222050
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kbsetup kbtool
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, versions 1.0, 2.0, 2.1, 2.5 
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SYMPTOMS
========

When you click the Windows Setup tab in the Add/Remove Programs tool in Control
Panel, you may not see any of the following programs:

- Microsoft Windows Messaging

- Microsoft Exchange

CAUSE
=====

This behavior can occur if the Msmail.inf file is missing or damaged.

RESOLUTION
==========

To resolve this issue, extract a new copy of the Msmail.inf file from your
Windows 95 CD-ROM.

For additional information about how to extract files, please see the following
article in the Microsoft Knowledge Base:

  Q129605 How to Extract Original Compressed Windows Files


Additional query words:

======================================================================
Keywords          : kbsetup kbtool 
Technology        : kbWin95search kbOPKSearch kbWin95 kbWin95OPKOSR25 kbWin95OPKOSR210
Version           : WINDOWS:95
Issue type        : kbprb

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