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Q182558: XADM: Sending To A Mailbox With An Invalid Alternate Recipient

Article: Q182558
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 22-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
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SYMPTOMS
========

You may receive a non-delivery report (NDR) similar to the following:

  Your message did not reach some or all of the intended recipients.

     Subject:   Subject of the Message
     Sent:   3/11/98 12:26 AM

  The following recipient(s) could not be reached:

     Recipient Name on 3/11/98 12:26 AM
     The recipient name is not recognized
     MSEXCH:MSExchangeMTA:SITENAME:SERVERNAME

CAUSE
=====

This problem can occur when you send a message to a mailbox that has an invalid
alternate recipient.

WORKAROUND
==========

To check for an alternate recipient, locate the mailbox to which you are sending
the message. Check properties on that mailbox. The alternate recipient
configuration is located on the Delivery Options property page.

Try sending a message to the alternate recipient's address to verify that the
address is valid.

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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5
Issue type        : kbprb

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