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Q181625: Event ID 29 While Using Compaq Netelligent Token Ring Adapter

Article: Q181625
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

Computers using a Compaq Netelligent Token Ring 16/4 network interface card
(NIC) may lose network connectivity and the following error message may appear
in the event log:

  Event ID: 29
  Source: CPQTRPCI
  Description: The description for Event ID 29 in source (cpqtrpci) could
  not be found. It contains the following insertion strings:
  \device\cpqtrpci1,cpqtrpci1

CAUSE
=====

The Compaq driver, Cpqtrpci.sys, does not automatically reinsert the card on the
ring. The card will drop off the ring after a token ring beacon event.

RESOLUTION
==========

To work around this problem, shut down and restart your computer. For more
information, please contact Compaq.

Additional query words: netellegent

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0

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