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Q169669: XADM: Admin Can’t Delete/Return Msgs to MS Mail Postoffice

Article: Q169669
Product(s): Microsoft Exchange
Version(s): 5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 07-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

You are a legitimate administrator of Microsoft Exchange Server computers but
are unable to delete messages in the Microsoft Mail Connector queues or return
them to downstream Microsoft Mail postoffices.

CAUSE
=====

The reason for this is that you must be a part of the local Windows NT
Administrators group. The SC_MANAGE_ALL right is required to administer objects
in the Microsoft Mail Connector property page. This right is only associated
with users in the Windows NT Administrators group.

WORKAROUND
==========

To work around this problem,

- Add yourself to the Windows NT Administrators group on the server you are
  trying to administer.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

MORE INFORMATION
================

This fix will allow users who are not members of the Windows NT Administrators
group to delete and return messages that are in the queues to downstream
Microsoft Mail postoffices. These users will still not be able to add, delete,
or modify PC MTAs (or any object that requires remote registry access). This
option still requires SC_MANAGE_ALL rights.

To install the new file:

1. Make a backup copy of the file from the Exchsrvr\Add-Ins\Ms\<Platform>\
  and Exchsrvr\Connect\Msmcon\Bin directories.

2. Copy the replacement file, Conadmin.dll, to the above directories.

3. Start the Microsoft Exchange Server Administrator program in raw mode with
  the /r switch. (Open the Microsoft Exchange Server Administrator program
  pointing to the Microsoft Exchange Server computer that has the Microsoft
  Mail Connector.)

4. Select the 'Extension for MS Mail Connector' in the <Organization>/
  <Site>/Configurations/Add-Ins container.

5. On the File menu, click Raw Properties.

6. Select the attribute File-Version.

7. In the Edit Value box, replace the value with the following string and press
  the Set button to make the changes.

  0300B30500000500

This changes the version stamp of the file in the directory.

After replacing the Conadmin.dll and modifying the version stamp, administrators
who are not Windows NT administrators should be able to delete/return messages
from the Microsoft Mail Connector queues.

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug
Solution Type     : kbfix

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