KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q162680: XCON: SMTP Messages Contain Encapsulated X.400 Addresses

Article: Q162680
Product(s): Microsoft Exchange
Version(s): 4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 07-MAY-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After upgrading the Microsoft Exchange Server 4.0 to Service Pack 3, messages
sent to multiple SMTP recipients contain X.400 addresses instead of the normal
SMTP address.

The following is an example of how the address may look:

  IMCEAX400-
  c=US+3Ba=+20+3Bp=Microsoft+3Bo=Site+3Bdda+3ASMTP=user+3B@microsoft.com

The following is how the address would normally appear:

  User@microsoft.com

Users trying to reply to the X.400 addresses user will receive an undeliverable
NDR from their mail host.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0
U.S. Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: smtp pop3 netscape pegasus eudora rfc
======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : 4.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.