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Q160358: Mouse Leaves Horizontal Lines on Display with Matrox Video

Article: Q160358
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you use the Matrox Millennium video card with Windows NT Server or Windows
NT Workstation version 4.0, you will see a trail of single pixel lines left at
irregular intervals behind the cursor.

CAUSE
=====

This problem is caused by the way Windows NT Server and Windows NT Workstation
version 4.0 read the Millennium frame buffer read cache.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
Query on the following work in the Microsoft Knowledge Base (without spaces) for
information on obtaining the service pack:

  S E R V P A C K

Additional query words: Video Trail Trails Lines corrupt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbbug
Solution Type     : kbfix

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