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Q114804: Error Running NTBACKUP on NCR System 3000 Model 3410

Article: Q114804
Product(s): Microsoft Windows NT
Version(s): WinNT:3.1,3.5,3.51,4.0
Operating System(s): 
Keyword(s): kbhw kbHardware
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

When you run the Windows NT Backup program (NTBACKUP) with a supported tape
backup device on a NCR System 3000 Model 3410 machine with an on-board NCR 53C94
SCSI controller, the following error message may appear:

  Error: Poll driver failed: severe error shutting off poll drive

RESOLUTION
==========

To avoid this problem, do one of the following:

- Change the SCSI ID numbers of the SCSI devices.

  -or-

- Change the SCSI bus termination (if faulty).

  -or-

- Change the physical order of the SCSI devices on the SCSI bus.


The NCR products included here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: prodnt err msg

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Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : WinNT:3.1,3.5,3.51,4.0

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