KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q96086: HP DeskJet Printer Driver Support in Windows 3.1

Article: Q96086
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 26-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows for Workgroups version 3.1 
-------------------------------------------------------------------------------

SUMMARY
=======

There are three printer drivers that support the Hewlett-Packard (HP) DeskJet
family of printers in Microsoft Windows and Windows for Workgroups. The HP
DeskJet family of printers includes the HP DeskJet, DeskJet Plus, DeskJet 500,
DeskJet 500C, DeskJet 510, DeskJet 520, DeskJet 540, DeskJet 550C, and DeskJet
560C.

MORE INFORMATION
================

The Microsoft HP DeskJet series universal printer driver (HPDSKJET.DRV) supports
the HP DeskJet (original), DeskJet Plus, DeskJet 500, and DeskJet 500C. This
printer driver supports the following features:

- Monochrome printing (text and graphics).

- TrueType scaleable typeface font support.

- Internal HP printer fonts, soft fonts, and plug-in cartridge fonts (except
  printer emulation cartridges, landscape font support for cartridges 22707K
  and 22707L, and internal landscape font support).

The HP DeskJet series version 3.11 printer driver (DESKJET.DRV) available from HP
supports the HP DeskJet (original), DeskJet Plus, DeskJet 500, and DeskJet 500C.
This printer driver supports the following features:

- Color printing on the HP DeskJet 500C.

- Intellifont typeface.

- Landscape fonts with cartridge 22707K or 22707L.

- Internal landscape fonts.

The HP DeskJet series version 5.x printer driver (DESKJETC.DRV) available from HP
supports the HP DeskJet 500, DeskJet 500C, DeskJet 510, DeskJet 520, DeskJet
540, DeskJet 550C, and DeskJet 560C. This printer driver supports the following
features:

- Color printing on the HP DeskJet 500C, 550C, and 560C.

- No Intellifont support.

- No internal font support.

- Landscape-orientation envelope support for the HP DeskJet 510, 520, 550C, and
  560C.

- ColorSmart technology.

- 600 x 300 capability for enhanced print quality in black text printing on the
  HP DeskJet 520 and 560C.

You can install both the Microsoft HP DeskJet universal printer driver and the HP
DeskJet series version 5.x printer driver in Windows at the same time, but one
of the printer drivers can be active. You can switch between the printer drivers
as needed in Control Panel and in some applications.

You cannot install both the HP DeskJet series version 3.11 and version 5.x
printer drivers in Windows. If you install a version 5.x printer driver over an
existing version 3.11 (or older) printer driver, the version 3.11 (or older)
printer driver files will be overwritten and the version 5.x printer driver will
become the active driver.

To determine which printer driver and version you are using, follow these steps.

HP DeskJet 500 Series Version 4.x Drivers
-----------------------------------------

1. In Program Manager, double-click the Control Panel icon.

2. Double-click the Printers icon.

3. In the Installed Printers box, select the installed HP printer.

4. Choose the Setup button.

5. Open the drop-down menu in the upper-left corner.

6. Choose the About button.

HP DeskJet Series Version 3.10/3.11/5.00 Drivers
------------------------------------------------

1. In Program Manager, double-click the Control Panel icon.

2. Double-click the Printers icon.

3. In the Installed Printers box, select the installed HP DeskJet printer.

4. Choose the Setup button. Version number 3.10 or 3.11 appears in the
  lower-right corner of the Printer Setup dialog box. Version number 5.00
  appears in the dialog box's heading.

Microsoft HP DeskJet Universal Printer Driver
---------------------------------------------

1. In Control Panel, double-click the Control Panel icon.

2. Double-click the Printers icon.

3. In the Installed Printers box, select the installed HP DeskJet printer.

4. Choose the Setup button.

5. Choose the About button.

Additional query words: true type TT ttf desk jet 3.11 grayscale 3.10 greyscale scale gray grey hpdj 500 520 550 DJ 560 c 540 510

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.