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Q94033: Windows: Auto Resume Failure on Toshiba Computers

Article: Q94033
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): win31
Last Modified: 10-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

When you run Microsoft Windows on a Toshiba T2200SX, T3300SL, T4400SX (family),
and T6400 (family) computer, and the computer is turned off when Auto Resume is
enabled, an

  Auto Resume Failure

error message may appear the next time the computer is turned on and Windows is
loaded.

CAUSE
=====

This problem occurs when running Windows in 386 enhanced mode and using
EMM386.EXE supplied with Windows 3.1. The following steps can be used to correct
this problem.

1. Using a text editor, edit the CONFIG.SYS file to load the EMM386.EXE file
  provided with Toshiba DOS.

2. Using a text editor, edit the SYSTEM.INI file in the Windows directory and
  add the following line to the [386Enh] section:

  device=WRESUME.386

The WRESUME.386 driver can be obtained from the Toshiba Diagnostic Supplemental
Disk or from Toshiba technical support. The driver is also available from
CompuServe.

Toshiba computers are manufactured by Toshiba, a vendor independent of Microsoft;
we make no warranty, implied or otherwise, regarding this product's performance
or reliability.

Additional query words: 3.10 3rdparty third party

======================================================================
Keywords          : win31 
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

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