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Q82525: UNIDRV.HLP Fails to Copy During Installation

Article: Q82525
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
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SUMMARY
=======

When installing a driver from the list below, the UNIDRV.HLP file may fail to
copy if the Microsoft Windows operating system version 3.1 is being installed
for the first time on a computer with no previous installation of Windows
present:

  CANON330
  CIT24US
  CIT9US
  DICONIX
  EXECJET
  TOSHIBA
  PS1
  TI850

MORE INFORMATION
================

An easy workaround to this problem is to install the Hewlett-Packard (HP)
LaserJet Series II first, which will copy the UNIDRV.HLP file. Then, install the
desired printer driver.

Microsoft is researching this problem and will post new information here as it
becomes available.


Additional query words: 3.10 3.11

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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